Question 1

Will you explain the work before you start?

Accepted Answer

Yes. We explain what we are doing and why before we begin any plumbing repair, and give you a fixed price for the job first, so you understand both the fault and the fix rather than being handed a surprise bill afterwards.

Question 2

Do I legally need a Landlord Gas Safety Certificate (CP12)?

Accepted Answer

Yes, if you are a landlord renting out a property with gas appliances in England and Wales, you are legally required to have a Gas Safety Certificate (CP12) issued annually by a Gas Safe registered engineer. This applies to all gas boilers, gas fires, gas cookers, and any other gas appliances. Failure to comply can result in fines of up to 6,000, pounds prosecution, and even imprisonment. We provide prompt certificates for landlords and letting agents across Colne and the surrounding Lancashire area.

Question 3

Do you cover plumbing as well as boilers and heating?

Accepted Answer

Yes. Beyond boilers and heating we handle the everyday plumbing that keeps a home running, including leaking pipes, dripping taps, running or blocked toilets, and unvented hot water cylinder installation and servicing across Hurstwood.

Question 4

Do you work on both domestic and rental properties in Hurstwood?

Accepted Answer

Yes. We carry out plumbing repairs and installations for homeowners and for landlords managing rental properties across Hurstwood and the surrounding Lancashire area, on the same honest, fixed-price basis.

Question 5

Do you fix leaking taps and toilets in Hurstwood?

Accepted Answer

Yes. Dripping taps, running toilets and general leak repairs are some of the most common jobs we handle in Hurstwood. Most are straightforward and can be fixed in a single visit, and we agree a fixed price before we start.

Question 6

Are your prices fixed or do you charge by the hour?

Accepted Answer

Wherever possible we provide a fixed, written quote before work begins, covering installations, servicing and most plumbing jobs, so there are no surprises on the day. This is confirmed after a free survey or an honest phone conversation about the job.

Question 7

How many Google reviews do you have?

Accepted Answer

We have 18 genuine Google reviews with a 5.0 average rating from homeowners and landlords we have worked for, including customers in and around Hurstwood.

Question 8

Which boiler brands do you install and recommend?

Accepted Answer

As a Baxi Approved Installer, we specialise in Baxi boilers and can offer extended warranties of up to 10 years. Baxi produce highly reliable, energy-efficient boilers with excellent value for money. We can also install other leading brands such as Worcester Bosch and Vaillant if required, and will recommend the best boiler for your home based on your property size, hot water demands, and budget rather than pushing a single brand.

Question 9

How often should I have my boiler serviced?

Accepted Answer

We strongly recommend having your boiler serviced annually by a Gas Safe registered engineer. Regular servicing ensures your boiler operates safely and efficiently, helps prevent unexpected breakdowns, keeps your manufacturer's warranty valid, and can extend the lifespan of your boiler by several years. An annual service typically takes around 30-45 minutes and includes safety checks, efficiency testing and a visual inspection of key components.

Question 10

Do you carry out repairs for landlords with tenants in Hurstwood properties?

Accepted Answer

Yes. We regularly carry out plumbing repairs and installations for landlords managing rental properties in Hurstwood, on the same fixed-price, written-quote basis we offer homeowners.

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How It Works

Assess the issue

Fixed quote

Repair or install

Test and tidy up

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