Question 1

What should I do if I smell gas at my property in Burnley?

Accepted Answer

Open doors and windows to ventilate, turn off the gas supply at the meter if it is safe to do so, avoid naked flames or electrical switches, leave the property, and call the National Gas Emergency Service on 0800 111 999 immediately.

Question 2

Do you install gas fires in properties in Burnley?

Accepted Answer

We service and safety-check gas fires in Burnley as part of our gas engineering work, in addition to boiler installation and central heating.

Question 3

Can you install a new gas cooker or hob in Burnley?

Accepted Answer

Yes, gas cooker and hob installation in Burnley is carried out by our Gas Safe registered engineer, including a full gas tightness test on completion.

Question 4

Do you cover Burnley for boiler installations?

Accepted Answer

Yes, we cover Burnley from our Colne base for boiler installation, offering a free survey and a fixed written quote before any work begins.

Question 5

How quickly can you attend a boiler breakdown in Burnley?

Accepted Answer

We prioritise urgent boiler breakdowns in Burnley and aim to attend as quickly as our diary allows during working hours, Monday to Friday, 8:30am to 5:00pm.

Question 6

Do you offer annual boiler servicing in Burnley?

Accepted Answer

Yes, we provide annual boiler servicing for homes and rental properties in Burnley, carried out by a Gas Safe registered engineer to keep your boiler safe, efficient, and under warranty.

Question 7

Can you provide a Landlord Gas Safety Certificate (CP12) for a rental property in Burnley?

Accepted Answer

Yes, we regularly carry out annual Landlord Gas Safety Certificates for rental properties in Burnley, providing the completed certificate promptly so you can meet the legal 28-day tenant deadline.

Question 8

Which boiler brands can you install in Burnley?

Accepted Answer

As a Baxi Approved Installer we specialise in Baxi boilers for properties in Burnley, and can also install other leading brands such as Worcester Bosch and Vaillant if that suits your property better.

Question 9

Do you charge extra for covering Burnley?

Accepted Answer

No, we quote a fair, fixed price for work in Burnley the same way we do closer to our Colne base, with no hidden call-out premium.

Question 10

Is my old boiler in Burnley worth repairing or replacing?

Accepted Answer

This depends on the age of the boiler, the cost of the specific repair, and how often it has broken down previously. We give an honest recommendation for your Burnley property rather than defaulting to the more expensive option.

Question 11

Do you offer free quotes for work in Burnley?

Accepted Answer

Yes, every boiler installation or major heating job in Burnley starts with a free, no-obligation survey and ends with a fixed written quote.

Question 12

Can you fix central heating issues in Burnley, such as cold radiators?

Accepted Answer

Yes, cold or partially heated radiators in Burnley are usually resolved with a powerflush, a magnetic filter, or simple bleeding, and we will diagnose the actual cause rather than guessing.

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