Question 1

Are you based in Colne itself?

Accepted Answer

Yes, Spencer Jordan Plumbing and Heating is based in Colne, BB8, where the business was founded in 2014, and this remains our home working area.

Question 2

How quickly can you attend a boiler breakdown in Colne?

Accepted Answer

Being based in Colne, we can usually respond quickly to urgent boiler breakdowns within our working hours, Monday to Friday, 8:30am to 5:00pm.

Question 3

Do you offer annual boiler servicing in Colne?

Accepted Answer

Yes, annual boiler servicing is one of our most common jobs in Colne, carried out by a Gas Safe registered engineer to keep your boiler safe, efficient and under warranty.

Question 4

Can you provide a Landlord Gas Safety Certificate (CP12) for a rental property in Colne?

Accepted Answer

Yes, we regularly carry out CP12 certificates for landlords and letting agents with rental properties across Colne, providing the certificate promptly to meet the legal 28-day tenant deadline.

Question 5

Which boiler brands do you install in Colne?

Accepted Answer

As a Baxi Approved Installer we specialise in Baxi boilers, and can also install other leading brands such as Worcester Bosch and Vaillant if that suits your Colne property better.

Question 6

Do you offer free quotes for boiler work in Colne?

Accepted Answer

Yes, every boiler installation in Colne starts with a free, no-obligation survey and ends with a fixed written quote.

Question 7

Do you carry out general plumbing repairs in Colne, not just boiler work?

Accepted Answer

Yes, alongside boiler and heating work we carry out general plumbing repairs across Colne, including leaks, taps, toilets and unvented hot water cylinder work.

Question 8

How can I check your Gas Safe registration before booking work in Colne?

Accepted Answer

You can verify our registration independently on the official Gas Safe Register website using our Register No. 640113 before any work begins.

Question 9

Do you work with landlords as well as homeowners in Colne?

Accepted Answer

Yes, we work with both homeowners and landlords across Colne, from single repairs to full annual gas safety compliance for rental portfolios.

Question 10

What should I do if I smell gas at my property in Colne?

Accepted Answer

Open doors and windows to ventilate, turn off the gas supply at the meter if safe to do so, avoid naked flames or electrical switches, leave the property, and call the National Gas Emergency Service on 0800 111 999 immediately.

Question 11

Do you service gas fires in Colne?

Accepted Answer

Yes, annual gas fire servicing is available across Colne as part of our gas engineering work.

Question 12

Can you install a new gas cooker or hob in a Colne property?

Accepted Answer

Yes, gas cooker and hob installation in Colne is carried out by our Gas Safe registered engineer, including a full gas tightness test on completion.

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