Question 1

What is the difference between a vented and an unvented cylinder?

Accepted Answer

A vented cylinder relies on a cold water tank in the loft, while an unvented cylinder stores water at mains pressure without one, giving stronger and more consistent pressure at every tap. We are qualified to install and service unvented systems.

Question 2

What types of boiler can you install, combi, system, or conventional?

Accepted Answer

We install all three types: combi boilers (heating water on demand with no separate cylinder), system boilers (working with a hot water cylinder), and conventional heat-only boilers (working with a cylinder and cold water tank). We will recommend the right type for your property during a free survey.

Question 3

Can you help with low water pressure throughout the house?

Accepted Answer

Yes. Low pressure can come from several causes, including the incoming mains supply, old pipework, or a failing cylinder. We investigate the actual cause during a visit rather than guessing, and recommend the right fix.

Question 4

How long has Spencer Jordan Plumbing and Heating been trading?

Accepted Answer

We were founded in 2014, giving us more than 10 years of experience serving Burnley and the surrounding Lancashire area with plumbing and heating repairs.

Question 5

How much can I save by upgrading to a new boiler?

Accepted Answer

Upgrading from an old, inefficient boiler to a modern A-rated condensing boiler can save you hundreds of pounds a year on your energy bills, depending on your current boiler's age and efficiency. We will give you an honest estimate of the likely savings for your specific property during a free survey, rather than a generic figure.

Question 6

Do you offer a fixed price for plumbing repairs?

Accepted Answer

Yes. Wherever possible we provide a fixed price once we have seen or understood the job, rather than an open-ended hourly rate, so you know the cost upfront before any work begins.

Question 7

Can you fit new taps, sinks or toilets?

Accepted Answer

Yes. We install replacement taps, sinks, toilets and associated pipework as part of general plumbing work, whether that is a straightforward swap or part of a wider bathroom or kitchen update in your Burnley home.

Question 8

Do you fix leaking taps and toilets in Burnley?

Accepted Answer

Yes. Dripping taps, running toilets and general leak repairs are some of the most common jobs we handle in Burnley. Most are straightforward and can be fixed in a single visit, and we agree a fixed price before we start.

Question 9

Can you handle plumbing and heating problems on the same visit?

Accepted Answer

In many cases, yes. Alongside general plumbing repairs we also work on boilers and heating, so a single visit can often cover both if the two issues are related.

Question 10

What happens during a typical plumbing repair visit?

Accepted Answer

We assess the fault, trace any leak to its source, then give a fixed written quote before starting. Once agreed, we carry out the repair with quality parts, test it under normal use, and leave the area tidy.

Plumbing Repairs in Burnley

Signs You Need Plumbing Repairs in Burnley

How It Works

Assess the issue

Fixed quote

Repair or install

Test and tidy up

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