Question 1

What gets checked during a CP12 inspection?

Accepted Answer

Every gas appliance, plus the pipework, ventilation and flues. We inspect all gas appliances, including boilers, fires, cookers and hobs, carry out a gas tightness test, and confirm the flues are working safely, in line with Gas Safe requirements, before issuing the certificate.

Question 2

Do you work with letting agents as well as private landlords in Croft?

Accepted Answer

Yes. We regularly work directly with letting agents managing rental properties on behalf of landlords across Croft, Nelson, Burnley and the wider Lancashire area, as well as with private landlords managing their own lets.

Question 3

What should I do if I smell gas in my home?

Accepted Answer

If you smell gas or suspect a leak, you should immediately open doors and windows to ventilate the area, turn off the gas supply at the meter (if safe to do so), avoid using any electrical switches, naked flames, or phones inside the property, leave the property, and call the National Gas Emergency Service on 0800 111 999 immediately. Once the emergency has been handled, contact us during working hours for any follow-up repair work.

Question 4

Do you offer emergency call-outs?

Accepted Answer

We operate Monday to Friday, 8:30am to 5:00pm, and do not offer emergency call-outs or weekend work. We do prioritise urgent boiler breakdowns and aim to attend as quickly as possible during our working hours. For a true gas emergency (smell of gas or suspected leak), contact the National Gas Emergency Service on 0800 111 999 immediately.

Question 5

What if an appliance fails the safety check?

Accepted Answer

We make it safe and set out your options. If an appliance is found to be unsafe, we explain the issue clearly, isolate it if required for safety, and advise on repair or replacement so the property can be brought back into compliance.

Question 6

If I have added a new gas appliance since my last check, will it be included in the next CP12?

Accepted Answer

Yes. Any appliance added, removed or replaced since your last certificate is checked as part of the next annual inspection, so a new gas fire, cooker or boiler in your Croft rental is brought into the current CP12.

Question 7

Do I legally need a Landlord Gas Safety Certificate (CP12)?

Accepted Answer

Yes, if you are a landlord renting out a property with gas appliances in England and Wales, you are legally required to have a Gas Safety Certificate (CP12) issued annually by a Gas Safe registered engineer. This applies to all gas boilers, gas fires, gas cookers, and any other gas appliances. Failure to comply can result in fines of up to 6,000, pounds prosecution, and even imprisonment. We provide prompt certificates for landlords and letting agents across Colne and the surrounding Lancashire area.

Question 8

When should I book my landlord gas safety check?

Accepted Answer

Book a few weeks before your current certificate expires, or as soon as a new gas-fitted rental or a new tenancy starts. We operate Monday to Friday, 8:30am to 5:00pm, and will arrange a convenient time for you or your tenant.

Question 9

Do you keep records for landlords with multiple properties?

Accepted Answer

Yes. We keep records of the certificates we issue for at least the two years required, and can help landlords managing several properties stay on top of renewal dates across their portfolio so no let is ever left uncertified.

Question 10

How often should I have my boiler serviced?

Accepted Answer

We strongly recommend having your boiler serviced annually by a Gas Safe registered engineer. Regular servicing ensures your boiler operates safely and efficiently, helps prevent unexpected breakdowns, keeps your manufacturer's warranty valid, and can extend the lifespan of your boiler by several years. An annual service typically takes around 30-45 minutes and includes safety checks, efficiency testing and a visual inspection of key components.

Landlord Gas Safety (CP12) Certificates in Croft

Signs You Need Landlord Gas Safety (CP12) in Croft

How It Works

Book your annual check

Full appliance inspection

Certificate issued

Renewal reminder

Why Choose Us in Croft

Other Services in Croft

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Landlord Gas Safety (CP12) in Croft FAQs

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