Question 1

Is my old boiler in Croft worth repairing or replacing?

Accepted Answer

This depends on the age of the boiler, the cost of the specific repair, and how often it has broken down previously. We give an honest recommendation for your Croft property rather than defaulting to the more expensive option.

Question 2

Do you offer free quotes for work in Croft?

Accepted Answer

Yes, every boiler installation or major heating job in Croft starts with a free, no-obligation survey and ends with a fixed written quote.

Question 3

Can you fix central heating issues in Croft, such as cold radiators?

Accepted Answer

Yes, cold or partially heated radiators in Croft are usually resolved with a powerflush, a magnetic filter, or simple bleeding, and we will diagnose the actual cause rather than guessing.

Question 4

Do you carry out general plumbing repairs in Croft, not just boiler work?

Accepted Answer

Yes, alongside boiler and heating work, we carry out general plumbing repairs in Croft, including leaks, taps, toilets, and unvented hot water cylinder installation and servicing.

Question 5

How can I check your Gas Safe registration before booking work in Croft?

Accepted Answer

You can verify our Gas Safe registration independently on the official Gas Safe Register website using our Register No. before any work begins in Croft.

Question 6

Do you work with both homeowners and landlords in Croft?

Accepted Answer

Yes, we work with both homeowners and landlords in Croft, covering everything from single boiler repairs to full annual gas safety compliance for rental properties.

Question 7

What should I do if I smell gas at my property in Croft?

Accepted Answer

Open doors and windows to ventilate, turn off the gas supply at the meter if it is safe to do so, avoid naked flames or electrical switches, leave the property, and call the National Gas Emergency Service on 0800 111 999 immediately.

Question 8

Do you install gas fires in properties in Croft?

Accepted Answer

We service and safety-check gas fires in Croft as part of our gas engineering work, in addition to boiler installation and central heating.

Question 9

Can you install a new gas cooker or hob in Croft?

Accepted Answer

Yes, gas cooker and hob installation in Croft is carried out by our Gas Safe registered engineer, including a full gas tightness test on completion.

Question 10

Do you cover Croft for boiler installations?

Accepted Answer

Yes, we cover Croft from our Colne base for boiler installation, offering a free survey and a fixed written quote before any work begins.

Question 11

How quickly can you attend a boiler breakdown in Croft?

Accepted Answer

We prioritise urgent boiler breakdowns in Croft and aim to attend as quickly as our diary allows during working hours, Monday to Friday, 8:30am to 5:00pm.

Question 12

Do you offer annual boiler servicing in Croft?

Accepted Answer

Yes, we provide annual boiler servicing for homes and rental properties in Croft, carried out by a Gas Safe registered engineer to keep your boiler safe, efficient, and under warranty.

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