Question 1

How much can I save by upgrading to a new boiler?

Accepted Answer

Upgrading from an old, inefficient boiler to a modern A-rated condensing boiler can save you hundreds of pounds a year on your energy bills, depending on your current boiler's age and efficiency. We will give you an honest estimate of the likely savings for your specific property during a free survey, rather than a generic figure.

Question 2

Do you offer emergency call-outs for cooker installation in Catlow?

Accepted Answer

No, we do not offer emergency call-outs or weekend work. We operate Monday to Friday, 8:30am to 5:00pm. If you ever smell gas, treat it as an emergency and call the National Gas Emergency Service on 0800 111 999 immediately, then contact us for any repair.

Question 3

Can you fit a gas hob into an existing kitchen worktop cut-out in Catlow?

Accepted Answer

Yes, provided the cut-out matches or can be adapted to the new hob, we can connect it into the existing space. Where the layout is changing as part of a renovation, we work alongside kitchen fitters to get the timing right.

Question 4

Do I need to be present while you fit the cooker or hob?

Accepted Answer

It helps if you, or someone who can make decisions about the appliance, is available at the start and end of the visit. We will talk you through what has been done and confirm the tightness test result before we leave.

Question 5

Do you install dual fuel cookers with a gas hob and electric oven?

Accepted Answer

Yes. We connect the gas side of a dual fuel cooker, whether freestanding or a range cooker, to current safety standards and carry out the same full tightness test as any other gas cooker installation.

Question 6

What should I do if I smell gas near my cooker?

Accepted Answer

Turn off the gas supply at the meter if safe to do so, ventilate the room by opening windows and doors, and avoid naked flames or electrical switches. Call the National Gas Emergency Service on 0800 111 999 if you suspect a leak, then contact us afterwards during working hours for any repair.

Question 7

Do I legally need a Landlord Gas Safety Certificate (CP12)?

Accepted Answer

Yes, if you are a landlord renting out a property with gas appliances in England and Wales, you are legally required to have a Gas Safety Certificate (CP12) issued annually by a Gas Safe registered engineer. This applies to all gas boilers, gas fires, gas cookers, and any other gas appliances. Failure to comply can result in fines of up to 6,000, pounds prosecution, and even imprisonment. We provide prompt certificates for landlords and letting agents across Colne and the surrounding Lancashire area.

Question 8

What happens if you find a gas leak during the tightness test?

Accepted Answer

We will not leave the appliance connected until the leak is fixed. The tightness test is designed to catch exactly this before you ever use the cooker, and we address any fault found before signing the job off as safe.

Question 9

Which boiler brands do you install and recommend?

Accepted Answer

As a Baxi Approved Installer, we specialise in Baxi boilers and can offer extended warranties of up to 10 years. Baxi produce highly reliable, energy-efficient boilers with excellent value for money. We can also install other leading brands such as Worcester Bosch and Vaillant if required, and will recommend the best boiler for your home based on your property size, hot water demands, and budget rather than pushing a single brand.

Question 10

Do you provide any documentation after installation?

Accepted Answer

Yes. We confirm the installation has passed its safety and tightness test, and if the appliance is in a rental property this forms part of the annual Landlord Gas Safety Certificate (CP12) going forward, keeping the rental compliant.

Gas Cooker and Hob Installation in Catlow

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