Question 1

How much can I save by upgrading to a new boiler?

Accepted Answer

Upgrading from an old, inefficient boiler to a modern A-rated condensing boiler can save you hundreds of pounds a year on your energy bills, depending on your current boiler's age and efficiency. We will give you an honest estimate of the likely savings for your specific property during a free survey, rather than a generic figure.

Question 2

What types of boiler can you install, combi, system, or conventional?

Accepted Answer

We install all three types: combi boilers (heating water on demand with no separate cylinder), system boilers (working with a hot water cylinder), and conventional heat-only boilers (working with a cylinder and cold water tank). We will recommend the right type for your property during a free survey.

Question 3

What should I do if I smell gas in my home?

Accepted Answer

If you smell gas or suspect a leak, you should immediately open doors and windows to ventilate the area, turn off the gas supply at the meter (if safe to do so), avoid using any electrical switches, naked flames, or phones inside the property, leave the property, and call the National Gas Emergency Service on 0800 111 999 immediately. Once the emergency has been handled, contact us during working hours for any follow-up repair work.

Question 4

Should I keep a copy of the certificate myself as well as giving one to my tenant?

Accepted Answer

Yes, it is worth keeping your own copy alongside making sure the tenant receives theirs within 28 days of the check. We also keep a record of every certificate we issue for at least two years as a further safeguard.

Question 5

How do I book a landlord gas safety check for my Catlow rental?

Accepted Answer

Call 07880 240138 during our working hours, Monday to Friday, 8:30am to 5:00pm, and we will arrange a convenient time for your Catlow property. We can also note your renewal date so future checks are booked well ahead.

Question 6

Are you Gas Safe registered, and can I check before booking in Catlow?

Accepted Answer

Yes. You can verify us independently on the official Gas Safe Register using our Register No. 640113 before any work begins in Catlow. Every Gas Safe registered engineer carries a unique ID card, and we are always happy for landlords to check first.

Question 7

If I have added a new gas appliance since my last check, will it be included in the next CP12?

Accepted Answer

Yes. Any appliance added, removed or replaced since your last certificate is checked as part of the next annual inspection, so a new gas fire, cooker or boiler in your Catlow rental is brought into the current CP12.

Question 8

How often should I have my boiler serviced?

Accepted Answer

We strongly recommend having your boiler serviced annually by a Gas Safe registered engineer. Regular servicing ensures your boiler operates safely and efficiently, helps prevent unexpected breakdowns, keeps your manufacturer's warranty valid, and can extend the lifespan of your boiler by several years. An annual service typically takes around 30-45 minutes and includes safety checks, efficiency testing and a visual inspection of key components.

Question 9

Can I check reviews before booking a gas safety check in Catlow?

Accepted Answer

Yes. Spencer Jordan Plumbing and Heating has 18 genuine Google reviews with a 5.0 average, alongside Gas Safe Register No. 640113, which you can verify independently before booking your Catlow rental in for its annual CP12.

Question 10

What gets checked during a CP12 inspection?

Accepted Answer

Every gas appliance, plus the pipework, ventilation and flues. We inspect all gas appliances, including boilers, fires, cookers and hobs, carry out a gas tightness test, and confirm the flues are working safely, in line with Gas Safe requirements, before issuing the certificate.

Landlord Gas Safety (CP12) Certificates in Catlow

Signs You Need Landlord Gas Safety (CP12) in Catlow

How It Works

Book your annual check

Full appliance inspection

Certificate issued

Renewal reminder

Why Choose Us in Catlow

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Landlord Gas Safety (CP12) in Catlow FAQs

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