Question 1

Can I get a Baxi boiler installed with an extended warranty in Spring Green?

Accepted Answer

Yes. As a Baxi Approved Installer we can offer extended manufacturer warranties of up to 10 years on Baxi boilers fitted in Spring Green. Where Worcester Bosch or Vaillant suits your property better, we will recommend that instead.

Question 2

Do you offer emergency call-outs?

Accepted Answer

We operate Monday to Friday, 8:30am to 5:00pm, and do not offer emergency call-outs or weekend work. We do prioritise urgent boiler breakdowns and aim to attend as quickly as possible during our working hours. For a true gas emergency (smell of gas or suspected leak), contact the National Gas Emergency Service on 0800 111 999 immediately.

Question 3

Do you cover emergency or weekend boiler installations in Spring Green?

Accepted Answer

No. We work Monday to Friday, 8:30am to 5:00pm, and do not offer emergency call-outs or weekend work. Installations in Spring Green are booked for the next suitable weekday slot once your fixed written quote is agreed.

Question 4

Do I need to replace my radiators when I install a new boiler?

Accepted Answer

Not necessarily. If your existing radiators and pipework are in good condition and correctly sized, they can often be reused with a new boiler. We assess this during your free survey and only recommend changes where they genuinely improve efficiency or comfort.

Question 5

Do you charge extra to install a boiler in Spring Green?

Accepted Answer

No. We quote a fair, fixed price for boiler installation in Spring Green the same way we do closer to our Colne base, with no hidden call-out premium. The written quote you receive after the free survey is the price you pay.

Question 6

What should I do if I smell gas in my home?

Accepted Answer

If you smell gas or suspect a leak, you should immediately open doors and windows to ventilate the area, turn off the gas supply at the meter (if safe to do so), avoid using any electrical switches, naked flames, or phones inside the property, leave the property, and call the National Gas Emergency Service on 0800 111 999 immediately. Once the emergency has been handled, contact us during working hours for any follow-up repair work.

Question 7

Should I repair my old boiler or replace it?

Accepted Answer

It depends on the boiler age, the cost of the specific repair, and how often it has broken down before. We give an honest recommendation based on your situation rather than defaulting to the more expensive option, and can quote for both so you can decide.

Question 8

How many reviews does Spencer Jordan Plumbing and Heating have?

Accepted Answer

We currently hold 18 genuine Google reviews with a 5.0 average rating. We are happy to point customers in Spring Green to our Google Business Profile so they can read them before booking a free survey.

Question 9

How long does a boiler installation take in Spring Green?

Accepted Answer

A straightforward like-for-like combi swap usually takes one working day. Converting from a conventional or system boiler to a combi can take one to two days depending on the pipework. We confirm the expected timescale in your written quote before any work is booked.

Question 10

How much can I save by upgrading to a new boiler?

Accepted Answer

Upgrading from an old, inefficient boiler to a modern A-rated condensing boiler can save you hundreds of pounds a year on your energy bills, depending on your current boiler's age and efficiency. We will give you an honest estimate of the likely savings for your specific property during a free survey, rather than a generic figure.

Combi, System and Conventional Boiler Installation in Spring Green

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How It Works

Free survey

Fixed written quote

Installation

Handover and certification

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