Question 1

What types of boiler can you install, combi, system or conventional?

Accepted Answer

We install all three. Combi boilers heat water on demand with no cylinder and suit smaller homes. System boilers work with a cylinder for higher hot water demand. Conventional boilers use a cylinder and cold water tank, common in older properties with existing pipework we can often reuse.

Question 2

Can you install a boiler in a rented property for a landlord in Baxenden?

Accepted Answer

Yes, we regularly work with landlords across Baxenden and the wider Lancashire area. Alongside installation we can carry out the annual Landlord Gas Safety Certificate (CP12) once the new boiler is in place, keeping your rental property compliant from day one.

Question 3

What happens once the boiler is installed?

Accepted Answer

We fully test the system, register the installation with the manufacturer and Gas Safe, and talk you through your new boiler controls before we leave. You receive the relevant certification, and for landlords we can add a CP12 at the same time.

Question 4

Do you offer emergency call-outs?

Accepted Answer

We operate Monday to Friday, 8:30am to 5:00pm, and do not offer emergency call-outs or weekend work. We do prioritise urgent boiler breakdowns and aim to attend as quickly as possible during our working hours. For a true gas emergency (smell of gas or suspected leak), contact the National Gas Emergency Service on 0800 111 999 immediately.

Question 5

Do you offer free quotes and estimates?

Accepted Answer

Yes, we provide free, no-obligation surveys and fixed written quotes for boiler installations, central heating work, and most plumbing jobs, so you know the full cost before agreeing to any work.

Question 6

Should I repair my old boiler or replace it?

Accepted Answer

It depends on the boiler age, the cost of the specific repair, and how often it has broken down before. We give an honest recommendation based on your situation rather than defaulting to the more expensive option, and can quote for both so you can decide.

Question 7

Which boiler brands do you install and recommend?

Accepted Answer

As a Baxi Approved Installer we specialise in Baxi boilers and can offer extended warranties. We also install other leading brands such as Worcester Bosch and Vaillant, and recommend the best fit for your property, hot water demand and budget rather than pushing one brand.

Question 8

How often should I have my boiler serviced?

Accepted Answer

We strongly recommend having your boiler serviced annually by a Gas Safe registered engineer. Regular servicing ensures your boiler operates safely and efficiently, helps prevent unexpected breakdowns, keeps your manufacturer's warranty valid, and can extend the lifespan of your boiler by several years. An annual service typically takes around 30-45 minutes and includes safety checks, efficiency testing and a visual inspection of key components.

Question 9

What certification do I get once my new boiler is installed in Baxenden?

Accepted Answer

You receive the relevant installation certification once the boiler is registered with the manufacturer and Gas Safe. For landlords in Baxenden, we can also carry out the annual Landlord Gas Safety Certificate (CP12) at the same visit.

Question 10

Do I need to replace my radiators when I install a new boiler?

Accepted Answer

Not necessarily. If your existing radiators and pipework are in good condition and correctly sized, they can often be reused with a new boiler. We assess this during your free survey and only recommend changes where they genuinely improve efficiency or comfort.

Combi, System and Conventional Boiler Installation in Baxenden

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How It Works

Free survey

Fixed written quote

Installation

Handover and certification

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