Question 1

Will a new boiler reduce my energy bills?

Accepted Answer

A modern A-rated boiler is significantly more efficient than an older G or E-rated unit and can meaningfully reduce heating costs, especially if your current boiler is over 15 years old. The exact saving depends on your system, insulation and usage, so we avoid quoting a guaranteed figure.

Question 2

How long has Spencer Jordan Plumbing and Heating been trading?

Accepted Answer

We were founded in 2014, giving us over 10 years of experience installing boilers across Burnley Lane and the wider Lancashire area. That experience feeds directly into the honest, no-pressure survey every customer receives.

Question 3

Is Spencer Jordan Plumbing and Heating based near Burnley Lane?

Accepted Answer

We are based in Colne and cover Burnley Lane as part of our regular working area across Lancashire. There is no premium added to your fixed written quote for distance within our coverage area.

Question 4

Do you install unvented hot water cylinders alongside a new boiler in Burnley Lane?

Accepted Answer

Yes. Our engineers are qualified to install unvented cylinders, which suit system boiler setups with higher hot water demand. We assess whether an unvented cylinder is the right fit for your Burnley Lane property during the free survey.

Question 5

Is a new boiler installation fixed price or charged by the hour?

Accepted Answer

Fixed price. After a free survey we provide a fixed written quote covering the boiler, parts, labour and certification, so you know the full cost before work begins. There are no hourly surprises added on the day.

Question 6

Do I need to replace my radiators when I install a new boiler?

Accepted Answer

Not necessarily. If your existing radiators and pipework are in good condition and correctly sized, they can often be reused with a new boiler. We assess this during your free survey and only recommend changes where they genuinely improve efficiency or comfort.

Question 7

How can I check if an engineer is Gas Safe registered?

Accepted Answer

Every genuine Gas Safe registered engineer carries a Gas Safe ID card, and you can independently verify any engineer or business on the official Gas Safe Register website using their registration number. Our Register No. is 640113, and we are always happy for customers to check this themselves before any work begins.

Question 8

Can you install a boiler in a rented property for a landlord in Burnley Lane?

Accepted Answer

Yes, we regularly work with landlords across Burnley Lane and the wider Lancashire area. Alongside installation we can carry out the annual Landlord Gas Safety Certificate (CP12) once the new boiler is in place, keeping your rental property compliant from day one.

Question 9

What should I do if I smell gas in my home?

Accepted Answer

If you smell gas or suspect a leak, you should immediately open doors and windows to ventilate the area, turn off the gas supply at the meter (if safe to do so), avoid using any electrical switches, naked flames, or phones inside the property, leave the property, and call the National Gas Emergency Service on 0800 111 999 immediately. Once the emergency has been handled, contact us during working hours for any follow-up repair work.

Question 10

Do you offer a warranty on new boiler installations?

Accepted Answer

Yes. Baxi installations can carry extended manufacturer warranties of up to 10 years when fitted by an Approved Installer such as ourselves, alongside our own workmanship. Exact warranty terms depend on the model and registration, which we confirm in writing at the time of installation.

Gas Safe Boiler Installation in Burnley Lane, Lancashire

Signs You Need Boiler Installation in Burnley Lane

How It Works

Free survey

Fixed written quote

Installation

Handover and certification

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