Question 1

How long has Spencer Jordan Plumbing and Heating been trading?

Accepted Answer

We were founded in 2014, giving us more than 10 years of experience serving Goodshaw Chapel and the surrounding Lancashire area with plumbing and heating repairs.

Question 2

Do you cover plumbing as well as boilers and heating?

Accepted Answer

Yes. Beyond boilers and heating we handle the everyday plumbing that keeps a home running, including leaking pipes, dripping taps, running or blocked toilets, and unvented hot water cylinder installation and servicing across Goodshaw Chapel.

Question 3

What is an unvented hot water cylinder?

Accepted Answer

An unvented cylinder stores hot water at mains pressure without needing a cold water tank in the loft, giving strong, consistent pressure at every tap. We are qualified to install and service unvented cylinders safely, which by law requires specific certified training.

Question 4

What happens during a typical plumbing repair visit?

Accepted Answer

We assess the fault, trace any leak to its source, then give a fixed written quote before starting. Once agreed, we carry out the repair with quality parts, test it under normal use, and leave the area tidy.

Question 5

How do I know if I have a hidden water leak?

Accepted Answer

Warning signs include an unexpectedly high water bill, damp patches on walls, ceilings or flooring, a musty smell, or your water meter still ticking over when everything is turned off. If you suspect a hidden leak, get it checked promptly to limit damage.

Question 6

How can I check your Gas Safe registration in Goodshaw Chapel?

Accepted Answer

You can verify our registration independently on the official Gas Safe Register using our Register No. 640113. We would always encourage checking this before any gas work begins, in Goodshaw Chapel or anywhere else.

Question 7

Do you offer a fixed price for plumbing repairs?

Accepted Answer

Yes. Wherever possible we provide a fixed price once we have seen or understood the job, rather than an open-ended hourly rate, so you know the cost upfront before any work begins.

Question 8

How many Google reviews do you have?

Accepted Answer

We have 18 genuine Google reviews with a 5.0 average rating from homeowners and landlords we have worked for, including customers in and around Goodshaw Chapel.

Question 9

What should I do if I smell gas in my home?

Accepted Answer

If you smell gas or suspect a leak, you should immediately open doors and windows to ventilate the area, turn off the gas supply at the meter (if safe to do so), avoid using any electrical switches, naked flames, or phones inside the property, leave the property, and call the National Gas Emergency Service on 0800 111 999 immediately. Once the emergency has been handled, contact us during working hours for any follow-up repair work.

Question 10

What areas do you cover from Colne?

Accepted Answer

We are based in Colne (BB8) and cover Burnley and the Pendle area, plus surrounding towns and villages within around 10 miles, including Trawden, Barnoldswick, Nelson, Barrowford, Foulridge and Skipton. If you are not sure whether we cover your area, give us a call and we will let you know.

Plumbing Repairs Engineer Covering Goodshaw Chapel

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How It Works

Assess the issue

Fixed quote

Repair or install

Test and tidy up

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