Question 1

Do you offer emergency call-outs?

Accepted Answer

We operate Monday to Friday, 8:30am to 5:00pm, and do not offer emergency call-outs or weekend work. We do prioritise urgent boiler breakdowns and aim to attend as quickly as possible during our working hours. For a true gas emergency (smell of gas or suspected leak), contact the National Gas Emergency Service on 0800 111 999 immediately.

Question 2

Do you keep records for landlords with multiple properties?

Accepted Answer

Yes. We keep records of the certificates we issue for at least the two years required, and can help landlords managing several properties stay on top of renewal dates across their portfolio so no let is ever left uncertified.

Question 3

If I have added a new gas appliance since my last check, will it be included in the next CP12?

Accepted Answer

Yes. Any appliance added, removed or replaced since your last certificate is checked as part of the next annual inspection, so a new gas fire, cooker or boiler in your Whitewell Bottom rental is brought into the current CP12.

Question 4

Are your prices fixed or do you charge by the hour?

Accepted Answer

Wherever possible we provide a fixed, written quote before work begins, covering installations, servicing and most plumbing jobs, so there are no surprises on the day. This is confirmed after a free survey or an honest phone conversation about the job.

Question 5

What if an appliance fails the safety check?

Accepted Answer

We make it safe and set out your options. If an appliance is found to be unsafe, we explain the issue clearly, isolate it if required for safety, and advise on repair or replacement so the property can be brought back into compliance.

Question 6

Can I check reviews before booking a gas safety check in Whitewell Bottom?

Accepted Answer

Yes. Spencer Jordan Plumbing and Heating has 18 genuine Google reviews with a 5.0 average, alongside Gas Safe Register No. 640113, which you can verify independently before booking your Whitewell Bottom rental in for its annual CP12.

Question 7

Is my gas fire included in a Landlord Gas Safety Certificate?

Accepted Answer

Yes. A CP12 covers every gas appliance in a rental property, including gas fires, so if there is a gas fire in the let it is checked as part of the annual landlord certificate, alongside the boiler and any gas cooker or hob.

Question 8

What happens if I do not get an annual gas safety check?

Accepted Answer

Landlords who fail to arrange the annual check can face fines of up to 6,000 pounds per breach, and in serious cases prosecution or imprisonment. It also removes a key protection for your tenants safety, so an annual CP12 is not worth skipping.

Question 9

Is a Landlord Gas Safety Certificate the same as a boiler service?

Accepted Answer

No. A CP12 is a legal annual safety check covering every gas appliance, pipework and flue in the property, while a boiler service looks only at the boiler. Landlords need a current CP12 regardless of any separate boiler service.

Question 10

How often should I have my boiler serviced?

Accepted Answer

We strongly recommend having your boiler serviced annually by a Gas Safe registered engineer. Regular servicing ensures your boiler operates safely and efficiently, helps prevent unexpected breakdowns, keeps your manufacturer's warranty valid, and can extend the lifespan of your boiler by several years. An annual service typically takes around 30-45 minutes and includes safety checks, efficiency testing and a visual inspection of key components.

Landlord Gas Safety (CP12) for Whitewell Bottom Rental Properties

Signs You Need Landlord Gas Safety (CP12) in Whitewell Bottom

How It Works

Book your annual check

Full appliance inspection

Certificate issued

Renewal reminder

Why Choose Us in Whitewell Bottom

Other Services in Whitewell Bottom

Landlord Gas Safety (CP12) in Nearby Areas

Landlord Gas Safety (CP12) in Whitewell Bottom FAQs

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