Question 1

Can you do the gas safety check if my tenant is not home?

Accepted Answer

Yes, in most cases. We can arrange access directly with you as the landlord, or via your letting agent, if the tenant is unavailable, provided suitable access arrangements are in place, and coordinate a convenient time that works for everyone.

Question 2

How quickly do tenants need to receive a copy of the certificate?

Accepted Answer

You must provide a copy of the current gas safety record to existing tenants within 28 days of the check, and to new tenants before they move in. We issue the completed certificate promptly so you can meet this deadline comfortably.

Question 3

Do you keep records for landlords with multiple properties?

Accepted Answer

Yes. We keep records of the certificates we issue for at least the two years required, and can help landlords managing several properties stay on top of renewal dates across their portfolio so no let is ever left uncertified.

Question 4

What should I do if I smell gas in my home?

Accepted Answer

If you smell gas or suspect a leak, you should immediately open doors and windows to ventilate the area, turn off the gas supply at the meter (if safe to do so), avoid using any electrical switches, naked flames, or phones inside the property, leave the property, and call the National Gas Emergency Service on 0800 111 999 immediately. Once the emergency has been handled, contact us during working hours for any follow-up repair work.

Question 5

How can I check if an engineer is Gas Safe registered?

Accepted Answer

Every genuine Gas Safe registered engineer carries a Gas Safe ID card, and you can independently verify any engineer or business on the official Gas Safe Register website using their registration number. Our Register No. is 640113, and we are always happy for customers to check this themselves before any work begins.

Question 6

What gets checked during a CP12 inspection?

Accepted Answer

Every gas appliance, plus the pipework, ventilation and flues. We inspect all gas appliances, including boilers, fires, cookers and hobs, carry out a gas tightness test, and confirm the flues are working safely, in line with Gas Safe requirements, before issuing the certificate.

Question 7

Can I get a reminder before my certificate expires?

Accepted Answer

Yes. We can note your renewal date and get in touch ahead of time, so your certificate never lapses. It is one less thing for a busy landlord to track, and it keeps your rental property continuously compliant.

Question 8

What areas do you cover from Colne?

Accepted Answer

We are based in Colne (BB8) and cover Burnley and the Pendle area, plus surrounding towns and villages within around 10 miles, including Trawden, Barnoldswick, Nelson, Barrowford, Foulridge and Skipton. If you are not sure whether we cover your area, give us a call and we will let you know.

Question 9

Are your prices fixed or do you charge by the hour?

Accepted Answer

Wherever possible we provide a fixed, written quote before work begins, covering installations, servicing and most plumbing jobs, so there are no surprises on the day. This is confirmed after a free survey or an honest phone conversation about the job.

Question 10

Should I keep a copy of the certificate myself as well as giving one to my tenant?

Accepted Answer

Yes, it is worth keeping your own copy alongside making sure the tenant receives theirs within 28 days of the check. We also keep a record of every certificate we issue for at least two years as a further safeguard.

Local Landlord Gas Safety (CP12) in Irwell Vale, Lancashire

Signs You Need Landlord Gas Safety (CP12) in Irwell Vale

How It Works

Book your annual check

Full appliance inspection

Certificate issued

Renewal reminder

Why Choose Us in Irwell Vale

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