Question 1

Is my gas fire included in a Landlord Gas Safety Certificate?

Accepted Answer

Yes. A CP12 covers every gas appliance in a rental property, including gas fires, so if there is a gas fire in the let it is checked as part of the annual landlord certificate, alongside the boiler and any gas cooker or hob.

Question 2

Do you work with letting agents as well as private landlords in Waterloo?

Accepted Answer

Yes. We regularly work directly with letting agents managing rental properties on behalf of landlords across Waterloo, Nelson, Burnley and the wider Lancashire area, as well as with private landlords managing their own lets.

Question 3

What if an appliance fails the safety check?

Accepted Answer

We make it safe and set out your options. If an appliance is found to be unsafe, we explain the issue clearly, isolate it if required for safety, and advise on repair or replacement so the property can be brought back into compliance.

Question 4

If I have added a new gas appliance since my last check, will it be included in the next CP12?

Accepted Answer

Yes. Any appliance added, removed or replaced since your last certificate is checked as part of the next annual inspection, so a new gas fire, cooker or boiler in your Waterloo rental is brought into the current CP12.

Question 5

What should I do if I smell gas in my home?

Accepted Answer

If you smell gas or suspect a leak, you should immediately open doors and windows to ventilate the area, turn off the gas supply at the meter (if safe to do so), avoid using any electrical switches, naked flames, or phones inside the property, leave the property, and call the National Gas Emergency Service on 0800 111 999 immediately. Once the emergency has been handled, contact us during working hours for any follow-up repair work.

Question 6

Do you offer emergency call-outs?

Accepted Answer

We operate Monday to Friday, 8:30am to 5:00pm, and do not offer emergency call-outs or weekend work. We do prioritise urgent boiler breakdowns and aim to attend as quickly as possible during our working hours. For a true gas emergency (smell of gas or suspected leak), contact the National Gas Emergency Service on 0800 111 999 immediately.

Question 7

How can I check if an engineer is Gas Safe registered?

Accepted Answer

Every genuine Gas Safe registered engineer carries a Gas Safe ID card, and you can independently verify any engineer or business on the official Gas Safe Register website using their registration number. Our Register No. is 640113, and we are always happy for customers to check this themselves before any work begins.

Question 8

Do you keep records for landlords with multiple properties?

Accepted Answer

Yes. We keep records of the certificates we issue for at least the two years required, and can help landlords managing several properties stay on top of renewal dates across their portfolio so no let is ever left uncertified.

Question 9

Which areas do you cover for landlord gas safety checks?

Accepted Answer

We carry out CP12 inspections for landlords and letting agents across Waterloo and the wider Lancashire area, including Colne, Nelson, Burnley and the surrounding Pendle and Ribble Valley area. Call us with your rental address to confirm we cover it.

Question 10

Are your prices fixed or do you charge by the hour?

Accepted Answer

Wherever possible we provide a fixed, written quote before work begins, covering installations, servicing and most plumbing jobs, so there are no surprises on the day. This is confirmed after a free survey or an honest phone conversation about the job.

Landlord Gas Safety (CP12) Engineer Covering Waterloo

Signs You Need Landlord Gas Safety (CP12) in Waterloo

How It Works

Book your annual check

Full appliance inspection

Certificate issued

Renewal reminder

Why Choose Us in Waterloo

Other Services in Waterloo

Landlord Gas Safety (CP12) in Nearby Areas

Landlord Gas Safety (CP12) in Waterloo FAQs

Ready to Get Started?

Get Your Free Quote