Question 1

What types of boiler can you install, combi, system, or conventional?

Accepted Answer

We install all three types: combi boilers (heating water on demand with no separate cylinder), system boilers (working with a hot water cylinder), and conventional heat-only boilers (working with a cylinder and cold water tank). We will recommend the right type for your property during a free survey.

Question 2

What should I do if I smell gas in my home?

Accepted Answer

If you smell gas or suspect a leak, you should immediately open doors and windows to ventilate the area, turn off the gas supply at the meter (if safe to do so), avoid using any electrical switches, naked flames, or phones inside the property, leave the property, and call the National Gas Emergency Service on 0800 111 999 immediately. Once the emergency has been handled, contact us during working hours for any follow-up repair work.

Question 3

Do you offer emergency call-outs?

Accepted Answer

We operate Monday to Friday, 8:30am to 5:00pm, and do not offer emergency call-outs or weekend work. We do prioritise urgent boiler breakdowns and aim to attend as quickly as possible during our working hours. For a true gas emergency (smell of gas or suspected leak), contact the National Gas Emergency Service on 0800 111 999 immediately.

Question 4

What should I do if I smell gas at my rental property in Sharneyford?

Accepted Answer

Leave the property, avoid switches and naked flames, and call the National Gas Emergency Service on 0800 111 999 straight away. This is a separate emergency line to your annual Landlord Gas Safety Certificate (CP12) check and should always be reported immediately.

Question 5

What if an appliance fails the safety check?

Accepted Answer

We make it safe and set out your options. If an appliance is found to be unsafe, we explain the issue clearly, isolate it if required for safety, and advise on repair or replacement so the property can be brought back into compliance.

Question 6

What happens if I do not get an annual gas safety check?

Accepted Answer

Landlords who fail to arrange the annual check can face fines of up to 6,000 pounds per breach, and in serious cases prosecution or imprisonment. It also removes a key protection for your tenants safety, so an annual CP12 is not worth skipping.

Question 7

Is a Landlord Gas Safety Certificate the same as a boiler service?

Accepted Answer

No. A CP12 is a legal annual safety check covering every gas appliance, pipework and flue in the property, while a boiler service looks only at the boiler. Landlords need a current CP12 regardless of any separate boiler service.

Question 8

Is my gas fire included in a Landlord Gas Safety Certificate?

Accepted Answer

Yes. A CP12 covers every gas appliance in a rental property, including gas fires, so if there is a gas fire in the let it is checked as part of the annual landlord certificate, alongside the boiler and any gas cooker or hob.

Question 9

What are your working hours for booking a landlord gas safety check?

Accepted Answer

We work Monday to Friday, 8:30am to 5:00pm, with no emergency call-outs or weekend appointments. It is worth booking your annual CP12 check for your Sharneyford rental within those hours and well ahead of the renewal date.

Question 10

How long does a boiler installation typically take?

Accepted Answer

A straightforward like-for-like combi boiler swap usually takes one working day. Converting from a conventional or system boiler to a combi, or fitting a new unvented cylinder alongside the installation, can take one to two days depending on the pipework involved. We confirm the expected timescale in your written quote.

Landlord Gas Safety (CP12) for Sharneyford Landlords and Letting Agents

Signs You Need Landlord Gas Safety (CP12) in Sharneyford

How It Works

Book your annual check

Full appliance inspection

Certificate issued

Renewal reminder

Why Choose Us in Sharneyford

Other Services in Sharneyford

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Landlord Gas Safety (CP12) in Sharneyford FAQs

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