Question 1

Which boiler brands do you install and recommend?

Accepted Answer

As a Baxi Approved Installer, we specialise in Baxi boilers and can offer extended warranties of up to 10 years. Baxi produce highly reliable, energy-efficient boilers with excellent value for money. We can also install other leading brands such as Worcester Bosch and Vaillant if required, and will recommend the best boiler for your home based on your property size, hot water demands, and budget rather than pushing a single brand.

Question 2

What should I do if I smell gas at my rental property in Higher Change?

Accepted Answer

Leave the property, avoid switches and naked flames, and call the National Gas Emergency Service on 0800 111 999 straight away. This is a separate emergency line to your annual Landlord Gas Safety Certificate (CP12) check and should always be reported immediately.

Question 3

Do I legally need a Landlord Gas Safety Certificate (CP12)?

Accepted Answer

Yes, if you are a landlord renting out a property with gas appliances in England and Wales, you are legally required to have a Gas Safety Certificate (CP12) issued annually by a Gas Safe registered engineer. This applies to all gas boilers, gas fires, gas cookers, and any other gas appliances. Failure to comply can result in fines of up to 6,000, pounds prosecution, and even imprisonment. We provide prompt certificates for landlords and letting agents across Colne and the surrounding Lancashire area.

Question 4

How quickly do tenants need to receive a copy of the certificate?

Accepted Answer

You must provide a copy of the current gas safety record to existing tenants within 28 days of the check, and to new tenants before they move in. We issue the completed certificate promptly so you can meet this deadline comfortably.

Question 5

Can you do the gas safety check if my tenant is not home?

Accepted Answer

Yes, in most cases. We can arrange access directly with you as the landlord, or via your letting agent, if the tenant is unavailable, provided suitable access arrangements are in place, and coordinate a convenient time that works for everyone.

Question 6

How long is a CP12 certificate valid for?

Accepted Answer

A Landlord Gas Safety Certificate is valid for 12 months from the date of the check. We recommend booking your next check a few weeks before it expires to avoid any gap in compliance between one certificate and the next.

Question 7

Should I keep a copy of the certificate myself as well as giving one to my tenant?

Accepted Answer

Yes, it is worth keeping your own copy alongside making sure the tenant receives theirs within 28 days of the check. We also keep a record of every certificate we issue for at least two years as a further safeguard.

Question 8

How long does a boiler installation typically take?

Accepted Answer

A straightforward like-for-like combi boiler swap usually takes one working day. Converting from a conventional or system boiler to a combi, or fitting a new unvented cylinder alongside the installation, can take one to two days depending on the pipework involved. We confirm the expected timescale in your written quote.

Question 9

Are your prices fixed or do you charge by the hour?

Accepted Answer

Wherever possible we provide a fixed, written quote before work begins, covering installations, servicing and most plumbing jobs, so there are no surprises on the day. This is confirmed after a free survey or an honest phone conversation about the job.

Question 10

What if an appliance fails the safety check?

Accepted Answer

We make it safe and set out your options. If an appliance is found to be unsafe, we explain the issue clearly, isolate it if required for safety, and advise on repair or replacement so the property can be brought back into compliance.

Landlord Gas Safety (CP12) in Higher Change, Lancashire

Signs You Need Landlord Gas Safety (CP12) in Higher Change

How It Works

Book your annual check

Full appliance inspection

Certificate issued

Renewal reminder

Why Choose Us in Higher Change

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Landlord Gas Safety (CP12) in Higher Change FAQs

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