Question 1

Do you keep records for landlords with multiple properties?

Accepted Answer

Yes. We keep records of the certificates we issue for at least the two years required, and can help landlords managing several properties stay on top of renewal dates across their portfolio so no let is ever left uncertified.

Question 2

How quickly do tenants need to receive a copy of the certificate?

Accepted Answer

You must provide a copy of the current gas safety record to existing tenants within 28 days of the check, and to new tenants before they move in. We issue the completed certificate promptly so you can meet this deadline comfortably.

Question 3

Can I get a reminder before my certificate expires?

Accepted Answer

Yes. We can note your renewal date and get in touch ahead of time, so your certificate never lapses. It is one less thing for a busy landlord to track, and it keeps your rental property continuously compliant.

Question 4

Which boiler brands do you install and recommend?

Accepted Answer

As a Baxi Approved Installer, we specialise in Baxi boilers and can offer extended warranties of up to 10 years. Baxi produce highly reliable, energy-efficient boilers with excellent value for money. We can also install other leading brands such as Worcester Bosch and Vaillant if required, and will recommend the best boiler for your home based on your property size, hot water demands, and budget rather than pushing a single brand.

Question 5

What happens if I do not get an annual gas safety check?

Accepted Answer

Landlords who fail to arrange the annual check can face fines of up to 6,000 pounds per breach, and in serious cases prosecution or imprisonment. It also removes a key protection for your tenants safety, so an annual CP12 is not worth skipping.

Question 6

Is my gas fire included in a Landlord Gas Safety Certificate?

Accepted Answer

Yes. A CP12 covers every gas appliance in a rental property, including gas fires, so if there is a gas fire in the let it is checked as part of the annual landlord certificate, alongside the boiler and any gas cooker or hob.

Question 7

What gets checked during a CP12 inspection?

Accepted Answer

Every gas appliance, plus the pipework, ventilation and flues. We inspect all gas appliances, including boilers, fires, cookers and hobs, carry out a gas tightness test, and confirm the flues are working safely, in line with Gas Safe requirements, before issuing the certificate.

Question 8

What should I do if I smell gas in my home?

Accepted Answer

If you smell gas or suspect a leak, you should immediately open doors and windows to ventilate the area, turn off the gas supply at the meter (if safe to do so), avoid using any electrical switches, naked flames, or phones inside the property, leave the property, and call the National Gas Emergency Service on 0800 111 999 immediately. Once the emergency has been handled, contact us during working hours for any follow-up repair work.

Question 9

Can I check reviews before booking a gas safety check in Higham?

Accepted Answer

Yes. Spencer Jordan Plumbing and Heating has 18 genuine Google reviews with a 5.0 average, alongside Gas Safe Register No. 640113, which you can verify independently before booking your Higham rental in for its annual CP12.

Question 10

If I have added a new gas appliance since my last check, will it be included in the next CP12?

Accepted Answer

Yes. Any appliance added, removed or replaced since your last certificate is checked as part of the next annual inspection, so a new gas fire, cooker or boiler in your Higham rental is brought into the current CP12.

Gas Safe Landlord Gas Safety (CP12) Checks in Higham

Signs You Need Landlord Gas Safety (CP12) in Higham

How It Works

Book your annual check

Full appliance inspection

Certificate issued

Renewal reminder

Why Choose Us in Higham

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