Question 1

Will you check my existing gas cooker connection even if I am not replacing the appliance?

Accepted Answer

Yes. If you are unsure whether an existing connection was fitted correctly, we can inspect it and carry out a tightness test as part of a visit, giving you a clear answer rather than leaving it in doubt.

Question 2

What should I do if I smell gas in my home?

Accepted Answer

If you smell gas or suspect a leak, you should immediately open doors and windows to ventilate the area, turn off the gas supply at the meter (if safe to do so), avoid using any electrical switches, naked flames, or phones inside the property, leave the property, and call the National Gas Emergency Service on 0800 111 999 immediately. Once the emergency has been handled, contact us during working hours for any follow-up repair work.

Question 3

Do I need to be present while you fit the cooker or hob?

Accepted Answer

It helps if you, or someone who can make decisions about the appliance, is available at the start and end of the visit. We will talk you through what has been done and confirm the tightness test result before we leave.

Question 4

How much can I save by upgrading to a new boiler?

Accepted Answer

Upgrading from an old, inefficient boiler to a modern A-rated condensing boiler can save you hundreds of pounds a year on your energy bills, depending on your current boiler's age and efficiency. We will give you an honest estimate of the likely savings for your specific property during a free survey, rather than a generic figure.

Question 5

Do you fit both freestanding cookers and built-in hobs?

Accepted Answer

Yes. We install freestanding gas cookers, built-in gas hobs and range cookers, connecting them safely and testing thoroughly regardless of the appliance type. Tell us the make and model and we will confirm the right connection method.

Question 6

How long does it take to install a gas cooker or hob?

Accepted Answer

A straightforward like-for-like installation typically takes around 30 to 60 minutes, including the safety tightness test. If new pipework is needed, this can take longer, which we will confirm before starting rather than surprising you on the day.

Question 7

What should I do if I smell gas near my cooker?

Accepted Answer

Turn off the gas supply at the meter if safe to do so, ventilate the room by opening windows and doors, and avoid naked flames or electrical switches. Call the National Gas Emergency Service on 0800 111 999 if you suspect a leak, then contact us afterwards during working hours for any repair.

Question 8

How much does gas cooker and hob installation cost in Stacksteads?

Accepted Answer

We quote a clear, fixed, upfront price confirmed when you book, so there are no surprises. Call us on 07880 240138 with the make and model of your cooker or hob and we will give you an honest price over the phone for your job in Stacksteads.

Question 9

Can you fit a gas hob into an existing kitchen worktop cut-out in Stacksteads?

Accepted Answer

Yes, provided the cut-out matches or can be adapted to the new hob, we can connect it into the existing space. Where the layout is changing as part of a renovation, we work alongside kitchen fitters to get the timing right.

Question 10

What is a gas tightness test and why does it matter?

Accepted Answer

A tightness test checks the entire gas connection for any leaks after the appliance is fitted, using a pressure gauge. It is a mandatory safety check we carry out on every installation, giving you confidence the connection behind your cooker or hob is safe.

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