Question 1

Do you disconnect old gas cookers as well as fit new ones?

Accepted Answer

Yes. We can safely disconnect and cap off an old gas cooker or hob as part of the same visit when fitting a replacement, or on its own if you are switching to electric. Everything is left tidy and properly made safe.

Question 2

Do you offer free quotes and estimates?

Accepted Answer

Yes, we provide free, no-obligation surveys and fixed written quotes for boiler installations, central heating work, and most plumbing jobs, so you know the full cost before agreeing to any work.

Question 3

How can I check if an engineer is Gas Safe registered?

Accepted Answer

Every genuine Gas Safe registered engineer carries a Gas Safe ID card, and you can independently verify any engineer or business on the official Gas Safe Register website using their registration number. Our Register No. is 640113, and we are always happy for customers to check this themselves before any work begins.

Question 4

Do you fit both freestanding cookers and built-in hobs?

Accepted Answer

Yes. We install freestanding gas cookers, built-in gas hobs and range cookers, connecting them safely and testing thoroughly regardless of the appliance type. Tell us the make and model and we will confirm the right connection method.

Question 5

How much does gas cooker and hob installation cost in Over Town?

Accepted Answer

We quote a clear, fixed, upfront price confirmed when you book, so there are no surprises. Call us on 07880 240138 with the make and model of your cooker or hob and we will give you an honest price over the phone for your job in Over Town.

Question 6

Do I need to be present while you fit the cooker or hob?

Accepted Answer

It helps if you, or someone who can make decisions about the appliance, is available at the start and end of the visit. We will talk you through what has been done and confirm the tightness test result before we leave.

Question 7

Can you move a gas cooker point to a new position in my kitchen?

Accepted Answer

Yes. We can reroute the gas supply pipework to reposition a cooker point as part of a kitchen redesign, always finishing with a full tightness test on the new connection so the relocated point is confirmed safe before you use it.

Question 8

What types of boiler can you install, combi, system, or conventional?

Accepted Answer

We install all three types: combi boilers (heating water on demand with no separate cylinder), system boilers (working with a hot water cylinder), and conventional heat-only boilers (working with a cylinder and cold water tank). We will recommend the right type for your property during a free survey.

Question 9

Are your prices fixed or do you charge by the hour?

Accepted Answer

Wherever possible we provide a fixed, written quote before work begins, covering installations, servicing and most plumbing jobs, so there are no surprises on the day. This is confirmed after a free survey or an honest phone conversation about the job.

Question 10

What should I do if I smell gas near my cooker?

Accepted Answer

Turn off the gas supply at the meter if safe to do so, ventilate the room by opening windows and doors, and avoid naked flames or electrical switches. Call the National Gas Emergency Service on 0800 111 999 if you suspect a leak, then contact us afterwards during working hours for any repair.

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