Question 1

What types of boiler can you install, combi, system, or conventional?

Accepted Answer

We install all three types: combi boilers (heating water on demand with no separate cylinder), system boilers (working with a hot water cylinder), and conventional heat-only boilers (working with a cylinder and cold water tank). We will recommend the right type for your property during a free survey.

Question 2

How long does a boiler installation typically take?

Accepted Answer

A straightforward like-for-like combi boiler swap usually takes one working day. Converting from a conventional or system boiler to a combi, or fitting a new unvented cylinder alongside the installation, can take one to two days depending on the pipework involved. We confirm the expected timescale in your written quote.

Question 3

Can you install a gas hob during a kitchen renovation in Cotton Tree?

Accepted Answer

Yes. We regularly work alongside kitchen fitters across Cotton Tree and can install a gas hob connection as part of a wider renovation, timed to fit around the rest of the work so the gas side is done safely at the right stage.

Question 4

Can you install a range cooker in Cotton Tree?

Accepted Answer

Yes. Alongside freestanding gas cookers and built-in hobs, we install range cookers as well, connecting each appliance safely and finishing with a full gas tightness test regardless of size or configuration.

Question 5

What should I do if I smell gas near my cooker?

Accepted Answer

Turn off the gas supply at the meter if safe to do so, ventilate the room by opening windows and doors, and avoid naked flames or electrical switches. Call the National Gas Emergency Service on 0800 111 999 if you suspect a leak, then contact us afterwards during working hours for any repair.

Question 6

Can you move a gas cooker point to a new position in my kitchen?

Accepted Answer

Yes. We can reroute the gas supply pipework to reposition a cooker point as part of a kitchen redesign, always finishing with a full tightness test on the new connection so the relocated point is confirmed safe before you use it.

Question 7

Do I legally need a Landlord Gas Safety Certificate (CP12)?

Accepted Answer

Yes, if you are a landlord renting out a property with gas appliances in England and Wales, you are legally required to have a Gas Safety Certificate (CP12) issued annually by a Gas Safe registered engineer. This applies to all gas boilers, gas fires, gas cookers, and any other gas appliances. Failure to comply can result in fines of up to 6,000, pounds prosecution, and even imprisonment. We provide prompt certificates for landlords and letting agents across Colne and the surrounding Lancashire area.

Question 8

Do you provide any documentation after installation?

Accepted Answer

Yes. We confirm the installation has passed its safety and tightness test, and if the appliance is in a rental property this forms part of the annual Landlord Gas Safety Certificate (CP12) going forward, keeping the rental compliant.

Question 9

What happens if you find a gas leak during the tightness test?

Accepted Answer

We will not leave the appliance connected until the leak is fixed. The tightness test is designed to catch exactly this before you ever use the cooker, and we address any fault found before signing the job off as safe.

Question 10

Do you offer free quotes and estimates?

Accepted Answer

Yes, we provide free, no-obligation surveys and fixed written quotes for boiler installations, central heating work, and most plumbing jobs, so you know the full cost before agreeing to any work.

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