Question 1

Do you carry common spare parts on your van?

Accepted Answer

Yes, for the brands we most frequently work with. That lets many repairs be completed in a single visit. For less common parts we order them promptly and keep you updated on the timescale so you are never left guessing.

Question 2

Can landlords book an annual boiler service for a rental property in Strongstry?

Accepted Answer

Yes. We carry out annual servicing and repairs for landlords as well as homeowners in Strongstry, with the same Gas Safe registered engineer, fixed pricing and honest diagnosis on every visit.

Question 3

How do I book a boiler service or repair with you?

Accepted Answer

Call 07880 240138 and tell us your boiler make and model. We will confirm a fixed price for an annual service, or arrange a visit to diagnose a fault, within our working hours of Monday to Friday, 8:30am to 5:00pm.

Question 4

My boiler pressure keeps dropping, what does that mean?

Accepted Answer

Dropping pressure usually points to a small leak in the system, a faulty pressure relief valve, or occasionally a failing expansion vessel. It is worth having this diagnosed by a Gas Safe registered engineer rather than repeatedly re-pressurising the system yourself.

Question 5

Do you offer free quotes and estimates?

Accepted Answer

Yes, we provide free, no-obligation surveys and fixed written quotes for boiler installations, central heating work, and most plumbing jobs, so you know the full cost before agreeing to any work.

Question 6

Will my boiler manufacturer warranty be affected if I miss a service?

Accepted Answer

It can be. Many manufacturer warranties require an annual service to stay valid, which is why we recommend booking one every 12 months with a Gas Safe registered engineer.

Question 7

How often should I have my boiler serviced?

Accepted Answer

We strongly recommend having your boiler serviced annually by a Gas Safe registered engineer. Regular servicing ensures your boiler operates safely and efficiently, helps prevent unexpected breakdowns, keeps your manufacturer's warranty valid, and can extend the lifespan of your boiler by several years. An annual service typically takes around 30-45 minutes and includes safety checks, efficiency testing and a visual inspection of key components.

Question 8

How often should I have my boiler serviced in Strongstry?

Accepted Answer

Once a year. We strongly recommend an annual service by a Gas Safe registered engineer for any boiler in Strongstry. Regular servicing keeps it safe and efficient, helps prevent breakdowns, keeps your manufacturer warranty valid, and can extend the boiler lifespan by several years.

Question 9

What happens if you find a fault I did not know about during a routine service in Strongstry?

Accepted Answer

We tell you in plain terms straight away, along with an honest view on whether it needs action now or can reasonably wait, rather than proceeding with extra work without telling you first.

Question 10

Do you offer emergency call-outs in Strongstry?

Accepted Answer

No, we do not offer emergency call-outs or weekend work. We operate Monday to Friday, 8:30am to 5:00pm, and prioritise urgent boiler breakdowns in Strongstry within those hours. For a gas emergency, call the National Gas Emergency Service on 0800 111 999 immediately.

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