Question 1

Do I legally need a Landlord Gas Safety Certificate (CP12)?

Accepted Answer

Yes, if you are a landlord renting out a property with gas appliances in England and Wales, you are legally required to have a Gas Safety Certificate (CP12) issued annually by a Gas Safe registered engineer. This applies to all gas boilers, gas fires, gas cookers, and any other gas appliances. Failure to comply can result in fines of up to 6,000, pounds prosecution, and even imprisonment. We provide prompt certificates for landlords and letting agents across Colne and the surrounding Lancashire area.

Question 2

What certification do I get once my new boiler is installed in Rising Bridge?

Accepted Answer

You receive the relevant installation certification once the boiler is registered with the manufacturer and Gas Safe. For landlords in Rising Bridge, we can also carry out the annual Landlord Gas Safety Certificate (CP12) at the same visit.

Question 3

What should I do if I smell gas in my home?

Accepted Answer

If you smell gas or suspect a leak, you should immediately open doors and windows to ventilate the area, turn off the gas supply at the meter (if safe to do so), avoid using any electrical switches, naked flames, or phones inside the property, leave the property, and call the National Gas Emergency Service on 0800 111 999 immediately. Once the emergency has been handled, contact us during working hours for any follow-up repair work.

Question 4

Do I need to replace my radiators when I install a new boiler?

Accepted Answer

Not necessarily. If your existing radiators and pipework are in good condition and correctly sized, they can often be reused with a new boiler. We assess this during your free survey and only recommend changes where they genuinely improve efficiency or comfort.

Question 5

Do you provide a written quote before starting any work in Rising Bridge?

Accepted Answer

Always. After the free survey you receive a fixed written quote covering the boiler, parts, labour and certification for your Rising Bridge property. Nothing is booked in until you have agreed the price in writing.

Question 6

How often should I have my boiler serviced?

Accepted Answer

We strongly recommend having your boiler serviced annually by a Gas Safe registered engineer. Regular servicing ensures your boiler operates safely and efficiently, helps prevent unexpected breakdowns, keeps your manufacturer's warranty valid, and can extend the lifespan of your boiler by several years. An annual service typically takes around 30-45 minutes and includes safety checks, efficiency testing and a visual inspection of key components.

Question 7

Will a new boiler reduce my energy bills?

Accepted Answer

A modern A-rated boiler is significantly more efficient than an older G or E-rated unit and can meaningfully reduce heating costs, especially if your current boiler is over 15 years old. The exact saving depends on your system, insulation and usage, so we avoid quoting a guaranteed figure.

Question 8

Can I get a Baxi boiler installed with an extended warranty in Rising Bridge?

Accepted Answer

Yes. As a Baxi Approved Installer we can offer extended manufacturer warranties of up to 10 years on Baxi boilers fitted in Rising Bridge. Where Worcester Bosch or Vaillant suits your property better, we will recommend that instead.

Question 9

How much can I save by upgrading to a new boiler?

Accepted Answer

Upgrading from an old, inefficient boiler to a modern A-rated condensing boiler can save you hundreds of pounds a year on your energy bills, depending on your current boiler's age and efficiency. We will give you an honest estimate of the likely savings for your specific property during a free survey, rather than a generic figure.

Question 10

Do you install unvented hot water cylinders alongside a new boiler in Rising Bridge?

Accepted Answer

Yes. Our engineers are qualified to install unvented cylinders, which suit system boiler setups with higher hot water demand. We assess whether an unvented cylinder is the right fit for your Rising Bridge property during the free survey.

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