Question 1

Do I need to replace my radiators when I install a new boiler?

Accepted Answer

Not necessarily. If your existing radiators and pipework are in good condition and correctly sized, they can often be reused with a new boiler. We assess this during your free survey and only recommend changes where they genuinely improve efficiency or comfort.

Question 2

Do you provide a written quote before starting any work in Monkroyd?

Accepted Answer

Always. After the free survey you receive a fixed written quote covering the boiler, parts, labour and certification for your Monkroyd property. Nothing is booked in until you have agreed the price in writing.

Question 3

Do you offer a warranty on new boiler installations?

Accepted Answer

Yes. Baxi installations can carry extended manufacturer warranties of up to 10 years when fitted by an Approved Installer such as ourselves, alongside our own workmanship. Exact warranty terms depend on the model and registration, which we confirm in writing at the time of installation.

Question 4

Do you offer free quotes for boiler installation in Monkroyd?

Accepted Answer

Yes. Every boiler installation in Monkroyd starts with a free, no-obligation survey and ends with a fixed written quote. We do not charge for surveys or quotes, and there is never any pressure to book on the spot.

Question 5

How much can I save by upgrading to a new boiler?

Accepted Answer

Upgrading from an old, inefficient boiler to a modern A-rated condensing boiler can save you hundreds of pounds a year on your energy bills, depending on your current boiler's age and efficiency. We will give you an honest estimate of the likely savings for your specific property during a free survey, rather than a generic figure.

Question 6

Do you install unvented hot water cylinders alongside a new boiler in Monkroyd?

Accepted Answer

Yes. Our engineers are qualified to install unvented cylinders, which suit system boiler setups with higher hot water demand. We assess whether an unvented cylinder is the right fit for your Monkroyd property during the free survey.

Question 7

What should I do if I smell gas in my home?

Accepted Answer

If you smell gas or suspect a leak, you should immediately open doors and windows to ventilate the area, turn off the gas supply at the meter (if safe to do so), avoid using any electrical switches, naked flames, or phones inside the property, leave the property, and call the National Gas Emergency Service on 0800 111 999 immediately. Once the emergency has been handled, contact us during working hours for any follow-up repair work.

Question 8

What types of boiler can you install, combi, system or conventional?

Accepted Answer

We install all three. Combi boilers heat water on demand with no cylinder and suit smaller homes. System boilers work with a cylinder for higher hot water demand. Conventional boilers use a cylinder and cold water tank, common in older properties with existing pipework we can often reuse.

Question 9

Do I legally need a Landlord Gas Safety Certificate (CP12)?

Accepted Answer

Yes, if you are a landlord renting out a property with gas appliances in England and Wales, you are legally required to have a Gas Safety Certificate (CP12) issued annually by a Gas Safe registered engineer. This applies to all gas boilers, gas fires, gas cookers, and any other gas appliances. Failure to comply can result in fines of up to 6,000, pounds prosecution, and even imprisonment. We provide prompt certificates for landlords and letting agents across Colne and the surrounding Lancashire area.

Question 10

Should I repair my old boiler or replace it?

Accepted Answer

It depends on the boiler age, the cost of the specific repair, and how often it has broken down before. We give an honest recommendation based on your situation rather than defaulting to the more expensive option, and can quote for both so you can decide.

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Free survey

Fixed written quote

Installation

Handover and certification

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