Question 1

Do I legally need a Landlord Gas Safety Certificate (CP12)?

Accepted Answer

Yes, if you are a landlord renting out a property with gas appliances in England and Wales, you are legally required to have a Gas Safety Certificate (CP12) issued annually by a Gas Safe registered engineer. This applies to all gas boilers, gas fires, gas cookers, and any other gas appliances. Failure to comply can result in fines of up to 6,000, pounds prosecution, and even imprisonment. We provide prompt certificates for landlords and letting agents across Colne and the surrounding Lancashire area.

Question 2

Can I get a Baxi boiler installed with an extended warranty in Marsden Height?

Accepted Answer

Yes. As a Baxi Approved Installer we can offer extended manufacturer warranties of up to 10 years on Baxi boilers fitted in Marsden Height. Where Worcester Bosch or Vaillant suits your property better, we will recommend that instead.

Question 3

Do you offer a warranty on new boiler installations?

Accepted Answer

Yes. Baxi installations can carry extended manufacturer warranties of up to 10 years when fitted by an Approved Installer such as ourselves, alongside our own workmanship. Exact warranty terms depend on the model and registration, which we confirm in writing at the time of installation.

Question 4

Can you install a boiler in a rented property for a landlord in Marsden Height?

Accepted Answer

Yes, we regularly work with landlords across Marsden Height and the wider Lancashire area. Alongside installation we can carry out the annual Landlord Gas Safety Certificate (CP12) once the new boiler is in place, keeping your rental property compliant from day one.

Question 5

How long has Spencer Jordan Plumbing and Heating been trading?

Accepted Answer

We were founded in 2014, giving us over 10 years of experience installing boilers across Marsden Height and the wider Lancashire area. That experience feeds directly into the honest, no-pressure survey every customer receives.

Question 6

Should I repair my old boiler or replace it?

Accepted Answer

It depends on the boiler age, the cost of the specific repair, and how often it has broken down before. We give an honest recommendation based on your situation rather than defaulting to the more expensive option, and can quote for both so you can decide.

Question 7

What types of boiler can you install, combi, system or conventional?

Accepted Answer

We install all three. Combi boilers heat water on demand with no cylinder and suit smaller homes. System boilers work with a cylinder for higher hot water demand. Conventional boilers use a cylinder and cold water tank, common in older properties with existing pipework we can often reuse.

Question 8

Do you provide a written quote before starting any work in Marsden Height?

Accepted Answer

Always. After the free survey you receive a fixed written quote covering the boiler, parts, labour and certification for your Marsden Height property. Nothing is booked in until you have agreed the price in writing.

Question 9

What happens once the boiler is installed?

Accepted Answer

We fully test the system, register the installation with the manufacturer and Gas Safe, and talk you through your new boiler controls before we leave. You receive the relevant certification, and for landlords we can add a CP12 at the same time.

Question 10

Do I need to replace my radiators when I install a new boiler?

Accepted Answer

Not necessarily. If your existing radiators and pipework are in good condition and correctly sized, they can often be reused with a new boiler. We assess this during your free survey and only recommend changes where they genuinely improve efficiency or comfort.

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