Question 1

Which boiler brands do you install and recommend?

Accepted Answer

As a Baxi Approved Installer we specialise in Baxi boilers and can offer extended warranties. We also install other leading brands such as Worcester Bosch and Vaillant, and recommend the best fit for your property, hot water demand and budget rather than pushing one brand.

Question 2

Do you provide a written quote before starting any work in Crow Trees?

Accepted Answer

Always. After the free survey you receive a fixed written quote covering the boiler, parts, labour and certification for your Crow Trees property. Nothing is booked in until you have agreed the price in writing.

Question 3

Do you install unvented hot water cylinders alongside a new boiler in Crow Trees?

Accepted Answer

Yes. Our engineers are qualified to install unvented cylinders, which suit system boiler setups with higher hot water demand. We assess whether an unvented cylinder is the right fit for your Crow Trees property during the free survey.

Question 4

What areas do you cover from Colne?

Accepted Answer

We are based in Colne (BB8) and cover Burnley and the Pendle area, plus surrounding towns and villages within around 10 miles, including Trawden, Barnoldswick, Nelson, Barrowford, Foulridge and Skipton. If you are not sure whether we cover your area, give us a call and we will let you know.

Question 5

Will a new boiler reduce my energy bills?

Accepted Answer

A modern A-rated boiler is significantly more efficient than an older G or E-rated unit and can meaningfully reduce heating costs, especially if your current boiler is over 15 years old. The exact saving depends on your system, insulation and usage, so we avoid quoting a guaranteed figure.

Question 6

Do you offer emergency call-outs?

Accepted Answer

We operate Monday to Friday, 8:30am to 5:00pm, and do not offer emergency call-outs or weekend work. We do prioritise urgent boiler breakdowns and aim to attend as quickly as possible during our working hours. For a true gas emergency (smell of gas or suspected leak), contact the National Gas Emergency Service on 0800 111 999 immediately.

Question 7

Do you charge extra to install a boiler in Crow Trees?

Accepted Answer

No. We quote a fair, fixed price for boiler installation in Crow Trees the same way we do closer to our Colne base, with no hidden call-out premium. The written quote you receive after the free survey is the price you pay.

Question 8

Do I need to replace my radiators when I install a new boiler?

Accepted Answer

Not necessarily. If your existing radiators and pipework are in good condition and correctly sized, they can often be reused with a new boiler. We assess this during your free survey and only recommend changes where they genuinely improve efficiency or comfort.

Question 9

How can I check your engineer is Gas Safe registered?

Accepted Answer

Every Gas Safe registered engineer carries a unique ID card, and you can verify any registration on the official Gas Safe Register website. Our Register No. is 640113, and we are always happy for customers in Crow Trees to check this before work begins.

Question 10

How many reviews does Spencer Jordan Plumbing and Heating have?

Accepted Answer

We currently hold 18 genuine Google reviews with a 5.0 average rating. We are happy to point customers in Crow Trees to our Google Business Profile so they can read them before booking a free survey.

Boiler Installation Specialists in Crow Trees

Signs You Need Boiler Installation in Crow Trees

How It Works

Free survey

Fixed written quote

Installation

Handover and certification

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