Question 1

Which boiler brands do you install and recommend?

Accepted Answer

As a Baxi Approved Installer we specialise in Baxi boilers and can offer extended warranties. We also install other leading brands such as Worcester Bosch and Vaillant, and recommend the best fit for your property, hot water demand and budget rather than pushing one brand.

Question 2

Do I need to replace my radiators when I install a new boiler?

Accepted Answer

Not necessarily. If your existing radiators and pipework are in good condition and correctly sized, they can often be reused with a new boiler. We assess this during your free survey and only recommend changes where they genuinely improve efficiency or comfort.

Question 3

Can you install a boiler in a rented property for a landlord in Green Bank?

Accepted Answer

Yes, we regularly work with landlords across Green Bank and the wider Lancashire area. Alongside installation we can carry out the annual Landlord Gas Safety Certificate (CP12) once the new boiler is in place, keeping your rental property compliant from day one.

Question 4

Do you provide a written quote before starting any work in Green Bank?

Accepted Answer

Always. After the free survey you receive a fixed written quote covering the boiler, parts, labour and certification for your Green Bank property. Nothing is booked in until you have agreed the price in writing.

Question 5

How long does a boiler installation take in Green Bank?

Accepted Answer

A straightforward like-for-like combi swap usually takes one working day. Converting from a conventional or system boiler to a combi can take one to two days depending on the pipework. We confirm the expected timescale in your written quote before any work is booked.

Question 6

Will a new boiler reduce my energy bills?

Accepted Answer

A modern A-rated boiler is significantly more efficient than an older G or E-rated unit and can meaningfully reduce heating costs, especially if your current boiler is over 15 years old. The exact saving depends on your system, insulation and usage, so we avoid quoting a guaranteed figure.

Question 7

How much can I save by upgrading to a new boiler?

Accepted Answer

Upgrading from an old, inefficient boiler to a modern A-rated condensing boiler can save you hundreds of pounds a year on your energy bills, depending on your current boiler's age and efficiency. We will give you an honest estimate of the likely savings for your specific property during a free survey, rather than a generic figure.

Question 8

Is Spencer Jordan Plumbing and Heating based near Green Bank?

Accepted Answer

We are based in Colne and cover Green Bank as part of our regular working area across Lancashire. There is no premium added to your fixed written quote for distance within our coverage area.

Question 9

When can you carry out the installation?

Accepted Answer

We work Monday to Friday, 8:30am to 5:00pm, and do not offer weekend or emergency call-out work. Once your quote is agreed we book the installation for the next suitable slot and confirm the date and timescale with you in advance.

Question 10

What areas do you cover from Colne?

Accepted Answer

We are based in Colne (BB8) and cover Burnley and the Pendle area, plus surrounding towns and villages within around 10 miles, including Trawden, Barnoldswick, Nelson, Barrowford, Foulridge and Skipton. If you are not sure whether we cover your area, give us a call and we will let you know.

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Free survey

Fixed written quote

Installation

Handover and certification

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