Question 1

What should I do if I smell gas in my home?

Accepted Answer

If you smell gas or suspect a leak, you should immediately open doors and windows to ventilate the area, turn off the gas supply at the meter (if safe to do so), avoid using any electrical switches, naked flames, or phones inside the property, leave the property, and call the National Gas Emergency Service on 0800 111 999 immediately. Once the emergency has been handled, contact us during working hours for any follow-up repair work.

Question 2

Do you provide a written quote before starting any work in Edenfield?

Accepted Answer

Always. After the free survey you receive a fixed written quote covering the boiler, parts, labour and certification for your Edenfield property. Nothing is booked in until you have agreed the price in writing.

Question 3

How can I check if an engineer is Gas Safe registered?

Accepted Answer

Every genuine Gas Safe registered engineer carries a Gas Safe ID card, and you can independently verify any engineer or business on the official Gas Safe Register website using their registration number. Our Register No. is 640113, and we are always happy for customers to check this themselves before any work begins.

Question 4

Is Spencer Jordan Plumbing and Heating based near Edenfield?

Accepted Answer

We are based in Colne and cover Edenfield as part of our regular working area across Lancashire. There is no premium added to your fixed written quote for distance within our coverage area.

Question 5

Are your prices fixed or do you charge by the hour?

Accepted Answer

Wherever possible we provide a fixed, written quote before work begins, covering installations, servicing and most plumbing jobs, so there are no surprises on the day. This is confirmed after a free survey or an honest phone conversation about the job.

Question 6

Do you cover emergency or weekend boiler installations in Edenfield?

Accepted Answer

No. We work Monday to Friday, 8:30am to 5:00pm, and do not offer emergency call-outs or weekend work. Installations in Edenfield are booked for the next suitable weekday slot once your fixed written quote is agreed.

Question 7

Can you install a boiler in a rented property for a landlord in Edenfield?

Accepted Answer

Yes, we regularly work with landlords across Edenfield and the wider Lancashire area. Alongside installation we can carry out the annual Landlord Gas Safety Certificate (CP12) once the new boiler is in place, keeping your rental property compliant from day one.

Question 8

How often should I have my boiler serviced?

Accepted Answer

We strongly recommend having your boiler serviced annually by a Gas Safe registered engineer. Regular servicing ensures your boiler operates safely and efficiently, helps prevent unexpected breakdowns, keeps your manufacturer's warranty valid, and can extend the lifespan of your boiler by several years. An annual service typically takes around 30-45 minutes and includes safety checks, efficiency testing and a visual inspection of key components.

Question 9

Will a new boiler reduce my energy bills?

Accepted Answer

A modern A-rated boiler is significantly more efficient than an older G or E-rated unit and can meaningfully reduce heating costs, especially if your current boiler is over 15 years old. The exact saving depends on your system, insulation and usage, so we avoid quoting a guaranteed figure.

Question 10

What happens once the boiler is installed?

Accepted Answer

We fully test the system, register the installation with the manufacturer and Gas Safe, and talk you through your new boiler controls before we leave. You receive the relevant certification, and for landlords we can add a CP12 at the same time.

Boiler Installation in Edenfield, Lancashire

Signs You Need Boiler Installation in Edenfield

How It Works

Free survey

Fixed written quote

Installation

Handover and certification

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