Question 1

Do you carry out repairs for landlords with tenants in Bashall Eaves properties?

Accepted Answer

Yes. We regularly carry out plumbing repairs and installations for landlords managing rental properties in Bashall Eaves, on the same fixed-price, written-quote basis we offer homeowners.

Question 2

What should I do if I smell gas in my home?

Accepted Answer

If you smell gas or suspect a leak, you should immediately open doors and windows to ventilate the area, turn off the gas supply at the meter (if safe to do so), avoid using any electrical switches, naked flames, or phones inside the property, leave the property, and call the National Gas Emergency Service on 0800 111 999 immediately. Once the emergency has been handled, contact us during working hours for any follow-up repair work.

Question 3

Can you fit new taps, sinks or toilets?

Accepted Answer

Yes. We install replacement taps, sinks, toilets and associated pipework as part of general plumbing work, whether that is a straightforward swap or part of a wider bathroom or kitchen update in your Bashall Eaves home.

Question 4

Do you offer a fixed price for plumbing repairs?

Accepted Answer

Yes. Wherever possible we provide a fixed price once we have seen or understood the job, rather than an open-ended hourly rate, so you know the cost upfront before any work begins.

Question 5

Do you fix leaking taps and toilets in Bashall Eaves?

Accepted Answer

Yes. Dripping taps, running toilets and general leak repairs are some of the most common jobs we handle in Bashall Eaves. Most are straightforward and can be fixed in a single visit, and we agree a fixed price before we start.

Question 6

What should I do if I have a burst pipe?

Accepted Answer

Turn off your water at the stopcock immediately to limit damage, then turn off any electrics near the affected area if there is a risk of water contact. Call us during working hours, Monday to Friday, 8:30am to 5:00pm, to arrange a repair as soon as possible.

Question 7

How do I book a plumbing repair in Bashall Eaves?

Accepted Answer

Call us on 07880 240138 during our working hours, Monday to Friday, 8:30am to 5:00pm, and we will arrange a visit to assess the job and agree a fixed price.

Question 8

Will you explain the work before you start?

Accepted Answer

Yes. We explain what we are doing and why before we begin any plumbing repair, and give you a fixed price for the job first, so you understand both the fault and the fix rather than being handed a surprise bill afterwards.

Question 9

Do you offer emergency call-outs?

Accepted Answer

We operate Monday to Friday, 8:30am to 5:00pm, and do not offer emergency call-outs or weekend work. We do prioritise urgent boiler breakdowns and aim to attend as quickly as possible during our working hours. For a true gas emergency (smell of gas or suspected leak), contact the National Gas Emergency Service on 0800 111 999 immediately.

Question 10

How can I check your Gas Safe registration in Bashall Eaves?

Accepted Answer

You can verify our registration independently on the official Gas Safe Register using our Register No. 640113. We would always encourage checking this before any gas work begins, in Bashall Eaves or anywhere else.

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How It Works

Assess the issue

Fixed quote

Repair or install

Test and tidy up

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