Question 1

What should I do if I smell gas in my home?

Accepted Answer

If you smell gas or suspect a leak, you should immediately open doors and windows to ventilate the area, turn off the gas supply at the meter (if safe to do so), avoid using any electrical switches, naked flames, or phones inside the property, leave the property, and call the National Gas Emergency Service on 0800 111 999 immediately. Once the emergency has been handled, contact us during working hours for any follow-up repair work.

Question 2

Is a Landlord Gas Safety Certificate the same as a boiler service?

Accepted Answer

No. A CP12 is a legal annual safety check covering every gas appliance, pipework and flue in the property, while a boiler service looks only at the boiler. Landlords need a current CP12 regardless of any separate boiler service.

Question 3

How much can I save by upgrading to a new boiler?

Accepted Answer

Upgrading from an old, inefficient boiler to a modern A-rated condensing boiler can save you hundreds of pounds a year on your energy bills, depending on your current boiler's age and efficiency. We will give you an honest estimate of the likely savings for your specific property during a free survey, rather than a generic figure.

Question 4

What if an appliance fails the safety check?

Accepted Answer

We make it safe and set out your options. If an appliance is found to be unsafe, we explain the issue clearly, isolate it if required for safety, and advise on repair or replacement so the property can be brought back into compliance.

Question 5

Do you offer emergency call-outs?

Accepted Answer

We operate Monday to Friday, 8:30am to 5:00pm, and do not offer emergency call-outs or weekend work. We do prioritise urgent boiler breakdowns and aim to attend as quickly as possible during our working hours. For a true gas emergency (smell of gas or suspected leak), contact the National Gas Emergency Service on 0800 111 999 immediately.

Question 6

What gets checked during a CP12 inspection?

Accepted Answer

Every gas appliance, plus the pipework, ventilation and flues. We inspect all gas appliances, including boilers, fires, cookers and hobs, carry out a gas tightness test, and confirm the flues are working safely, in line with Gas Safe requirements, before issuing the certificate.

Question 7

Do you offer free quotes and estimates?

Accepted Answer

Yes, we provide free, no-obligation surveys and fixed written quotes for boiler installations, central heating work, and most plumbing jobs, so you know the full cost before agreeing to any work.

Question 8

Do you keep records for landlords with multiple properties?

Accepted Answer

Yes. We keep records of the certificates we issue for at least the two years required, and can help landlords managing several properties stay on top of renewal dates across their portfolio so no let is ever left uncertified.

Question 9

Are you Gas Safe registered, and can I check before booking in Whinny Edge?

Accepted Answer

Yes. You can verify us independently on the official Gas Safe Register using our Register No. 640113 before any work begins in Whinny Edge. Every Gas Safe registered engineer carries a unique ID card, and we are always happy for landlords to check first.

Question 10

Can I check reviews before booking a gas safety check in Whinny Edge?

Accepted Answer

Yes. Spencer Jordan Plumbing and Heating has 18 genuine Google reviews with a 5.0 average, alongside Gas Safe Register No. 640113, which you can verify independently before booking your Whinny Edge rental in for its annual CP12.

Landlord Gas Safety (CP12) Certificates in Whinny Edge

Signs You Need Landlord Gas Safety (CP12) in Whinny Edge

How It Works

Book your annual check

Full appliance inspection

Certificate issued

Renewal reminder

Why Choose Us in Whinny Edge

Other Services in Whinny Edge

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Landlord Gas Safety (CP12) in Whinny Edge FAQs

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