Question 1

How long does a boiler installation typically take?

Accepted Answer

A straightforward like-for-like combi boiler swap usually takes one working day. Converting from a conventional or system boiler to a combi, or fitting a new unvented cylinder alongside the installation, can take one to two days depending on the pipework involved. We confirm the expected timescale in your written quote.

Question 2

How much can I save by upgrading to a new boiler?

Accepted Answer

Upgrading from an old, inefficient boiler to a modern A-rated condensing boiler can save you hundreds of pounds a year on your energy bills, depending on your current boiler's age and efficiency. We will give you an honest estimate of the likely savings for your specific property during a free survey, rather than a generic figure.

Question 3

Which boiler brands do you install and recommend?

Accepted Answer

As a Baxi Approved Installer, we specialise in Baxi boilers and can offer extended warranties of up to 10 years. Baxi produce highly reliable, energy-efficient boilers with excellent value for money. We can also install other leading brands such as Worcester Bosch and Vaillant if required, and will recommend the best boiler for your home based on your property size, hot water demands, and budget rather than pushing a single brand.

Question 4

Do you offer emergency call-outs?

Accepted Answer

We operate Monday to Friday, 8:30am to 5:00pm, and do not offer emergency call-outs or weekend work. We do prioritise urgent boiler breakdowns and aim to attend as quickly as possible during our working hours. For a true gas emergency (smell of gas or suspected leak), contact the National Gas Emergency Service on 0800 111 999 immediately.

Question 5

How experienced is Spencer Jordan Plumbing and Heating with landlord gas safety checks?

Accepted Answer

Spencer Jordan Plumbing and Heating was founded in 2014 and has more than 10 years of experience as a Gas Safe registered engineer, including landlord gas safety checks for rental properties across Ramsgreave and the wider Lancashire area.

Question 6

How quickly do tenants need to receive a copy of the certificate?

Accepted Answer

You must provide a copy of the current gas safety record to existing tenants within 28 days of the check, and to new tenants before they move in. We issue the completed certificate promptly so you can meet this deadline comfortably.

Question 7

What if an appliance fails the safety check?

Accepted Answer

We make it safe and set out your options. If an appliance is found to be unsafe, we explain the issue clearly, isolate it if required for safety, and advise on repair or replacement so the property can be brought back into compliance.

Question 8

What happens if I do not get an annual gas safety check?

Accepted Answer

Landlords who fail to arrange the annual check can face fines of up to 6,000 pounds per breach, and in serious cases prosecution or imprisonment. It also removes a key protection for your tenants safety, so an annual CP12 is not worth skipping.

Question 9

Is my gas fire included in a Landlord Gas Safety Certificate?

Accepted Answer

Yes. A CP12 covers every gas appliance in a rental property, including gas fires, so if there is a gas fire in the let it is checked as part of the annual landlord certificate, alongside the boiler and any gas cooker or hob.

Question 10

Can you do the gas safety check if my tenant is not home?

Accepted Answer

Yes, in most cases. We can arrange access directly with you as the landlord, or via your letting agent, if the tenant is unavailable, provided suitable access arrangements are in place, and coordinate a convenient time that works for everyone.

Landlord Gas Safety (CP12) Engineer Covering Ramsgreave

Signs You Need Landlord Gas Safety (CP12) in Ramsgreave

How It Works

Book your annual check

Full appliance inspection

Certificate issued

Renewal reminder

Why Choose Us in Ramsgreave

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