Question 1

What should I do if I smell gas in my home?

Accepted Answer

If you smell gas or suspect a leak, you should immediately open doors and windows to ventilate the area, turn off the gas supply at the meter (if safe to do so), avoid using any electrical switches, naked flames, or phones inside the property, leave the property, and call the National Gas Emergency Service on 0800 111 999 immediately. Once the emergency has been handled, contact us during working hours for any follow-up repair work.

Question 2

Should I keep a copy of the certificate myself as well as giving one to my tenant?

Accepted Answer

Yes, it is worth keeping your own copy alongside making sure the tenant receives theirs within 28 days of the check. We also keep a record of every certificate we issue for at least two years as a further safeguard.

Question 3

Do I legally need a Landlord Gas Safety Certificate (CP12)?

Accepted Answer

Yes, if you are a landlord renting out a property with gas appliances in England and Wales, you are legally required to have a Gas Safety Certificate (CP12) issued annually by a Gas Safe registered engineer. This applies to all gas boilers, gas fires, gas cookers, and any other gas appliances. Failure to comply can result in fines of up to 6,000, pounds prosecution, and even imprisonment. We provide prompt certificates for landlords and letting agents across Colne and the surrounding Lancashire area.

Question 4

Is a Landlord Gas Safety Certificate the same as a boiler service?

Accepted Answer

No. A CP12 is a legal annual safety check covering every gas appliance, pipework and flue in the property, while a boiler service looks only at the boiler. Landlords need a current CP12 regardless of any separate boiler service.

Question 5

Can you do the gas safety check if my tenant is not home?

Accepted Answer

Yes, in most cases. We can arrange access directly with you as the landlord, or via your letting agent, if the tenant is unavailable, provided suitable access arrangements are in place, and coordinate a convenient time that works for everyone.

Question 6

Do you offer emergency call-outs?

Accepted Answer

We operate Monday to Friday, 8:30am to 5:00pm, and do not offer emergency call-outs or weekend work. We do prioritise urgent boiler breakdowns and aim to attend as quickly as possible during our working hours. For a true gas emergency (smell of gas or suspected leak), contact the National Gas Emergency Service on 0800 111 999 immediately.

Question 7

Is my gas fire included in a Landlord Gas Safety Certificate?

Accepted Answer

Yes. A CP12 covers every gas appliance in a rental property, including gas fires, so if there is a gas fire in the let it is checked as part of the annual landlord certificate, alongside the boiler and any gas cooker or hob.

Question 8

How long is a CP12 certificate valid for?

Accepted Answer

A Landlord Gas Safety Certificate is valid for 12 months from the date of the check. We recommend booking your next check a few weeks before it expires to avoid any gap in compliance between one certificate and the next.

Question 9

Which boiler brands do you install and recommend?

Accepted Answer

As a Baxi Approved Installer, we specialise in Baxi boilers and can offer extended warranties of up to 10 years. Baxi produce highly reliable, energy-efficient boilers with excellent value for money. We can also install other leading brands such as Worcester Bosch and Vaillant if required, and will recommend the best boiler for your home based on your property size, hot water demands, and budget rather than pushing a single brand.

Question 10

Are you Gas Safe registered, and can I check before booking in Mereclough?

Accepted Answer

Yes. You can verify us independently on the official Gas Safe Register using our Register No. 640113 before any work begins in Mereclough. Every Gas Safe registered engineer carries a unique ID card, and we are always happy for landlords to check first.

Local Landlord Gas Safety (CP12) in Mereclough, Lancashire

Signs You Need Landlord Gas Safety (CP12) in Mereclough

How It Works

Book your annual check

Full appliance inspection

Certificate issued

Renewal reminder

Why Choose Us in Mereclough

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