Question 1

Do you offer emergency call-outs for gas fires in Wardle?

Accepted Answer

No, we do not offer emergency call-outs or weekend work. We operate Monday to Friday, 8:30am to 5:00pm. If you ever smell gas, treat it as an emergency and call the National Gas Emergency Service on 0800 111 999 immediately, then contact us for any repair.

Question 2

I have just moved into a property in Wardle with a gas fire I have never used, is it safe?

Accepted Answer

It is worth having any gas fire checked before first use if you do not know its service history, particularly in an older Wardle property. We can carry out a full safety check and service so you can use it with confidence.

Question 3

Why does my gas fire need servicing if it seems to be working fine?

Accepted Answer

A gas fire can look and feel fine while quietly developing combustion or ventilation issues that are not obvious to the eye. Annual servicing catches this early wear before it becomes a genuine safety issue, which is why it matters even when nothing seems wrong.

Question 4

What should I do if I smell gas near my fire?

Accepted Answer

Open doors and windows to ventilate, turn off the gas at the meter if it is safe to do so, and avoid electrical switches, naked flames or phones inside. Leave the property and call the National Gas Emergency Service on 0800 111 999. Contact us afterwards for any repair.

Question 5

Is gas fire servicing included in a Landlord Gas Safety Certificate?

Accepted Answer

Yes. A CP12 covers every gas appliance in a rental property, including gas fires, so if you have a gas fire in a rented property in Wardle it will be checked as part of the annual landlord certificate by our Gas Safe registered engineer.

Question 6

How often should I have my boiler serviced?

Accepted Answer

We strongly recommend having your boiler serviced annually by a Gas Safe registered engineer. Regular servicing ensures your boiler operates safely and efficiently, helps prevent unexpected breakdowns, keeps your manufacturer's warranty valid, and can extend the lifespan of your boiler by several years. An annual service typically takes around 30-45 minutes and includes safety checks, efficiency testing and a visual inspection of key components.

Question 7

What should I do if I smell gas in my home?

Accepted Answer

If you smell gas or suspect a leak, you should immediately open doors and windows to ventilate the area, turn off the gas supply at the meter (if safe to do so), avoid using any electrical switches, naked flames, or phones inside the property, leave the property, and call the National Gas Emergency Service on 0800 111 999 immediately. Once the emergency has been handled, contact us during working hours for any follow-up repair work.

Question 8

Do older gas fires in Wardle need servicing more often than modern ones?

Accepted Answer

The recommended interval is the same, once a year, regardless of age, though older fires in older Wardle properties are more likely to show wear that needs attention. Annual servicing is what catches that wear early, whatever the age of the fire.

Question 9

Do you offer emergency call-outs?

Accepted Answer

We operate Monday to Friday, 8:30am to 5:00pm, and do not offer emergency call-outs or weekend work. We do prioritise urgent boiler breakdowns and aim to attend as quickly as possible during our working hours. For a true gas emergency (smell of gas or suspected leak), contact the National Gas Emergency Service on 0800 111 999 immediately.

Question 10

What happens if my gas fire fails its service check?

Accepted Answer

We explain honestly what was found, what it means for the safety of the fire, and what your options are. There is no pressure to agree to work on the spot, and any further repair is quoted separately with a fixed, upfront price.

Gas Fire Servicing in Wardle, Lancashire

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