Question 1

Do you install dual fuel cookers with a gas hob and electric oven?

Accepted Answer

Yes. We connect the gas side of a dual fuel cooker, whether freestanding or a range cooker, to current safety standards and carry out the same full tightness test as any other gas cooker installation.

Question 2

Do you provide any documentation after installation?

Accepted Answer

Yes. We confirm the installation has passed its safety and tightness test, and if the appliance is in a rental property this forms part of the annual Landlord Gas Safety Certificate (CP12) going forward, keeping the rental compliant.

Question 3

How long does a boiler installation typically take?

Accepted Answer

A straightforward like-for-like combi boiler swap usually takes one working day. Converting from a conventional or system boiler to a combi, or fitting a new unvented cylinder alongside the installation, can take one to two days depending on the pipework involved. We confirm the expected timescale in your written quote.

Question 4

Are your prices fixed or do you charge by the hour?

Accepted Answer

Wherever possible we provide a fixed, written quote before work begins, covering installations, servicing and most plumbing jobs, so there are no surprises on the day. This is confirmed after a free survey or an honest phone conversation about the job.

Question 5

How long does it take to install a gas cooker or hob?

Accepted Answer

A straightforward like-for-like installation typically takes around 30 to 60 minutes, including the safety tightness test. If new pipework is needed, this can take longer, which we will confirm before starting rather than surprising you on the day.

Question 6

What is a gas tightness test and why does it matter?

Accepted Answer

A tightness test checks the entire gas connection for any leaks after the appliance is fitted, using a pressure gauge. It is a mandatory safety check we carry out on every installation, giving you confidence the connection behind your cooker or hob is safe.

Question 7

What types of boiler can you install, combi, system, or conventional?

Accepted Answer

We install all three types: combi boilers (heating water on demand with no separate cylinder), system boilers (working with a hot water cylinder), and conventional heat-only boilers (working with a cylinder and cold water tank). We will recommend the right type for your property during a free survey.

Question 8

How much can I save by upgrading to a new boiler?

Accepted Answer

Upgrading from an old, inefficient boiler to a modern A-rated condensing boiler can save you hundreds of pounds a year on your energy bills, depending on your current boiler's age and efficiency. We will give you an honest estimate of the likely savings for your specific property during a free survey, rather than a generic figure.

Question 9

Do landlords in Hole House need a new safety check every time a gas cooker is installed?

Accepted Answer

Yes. Every installation is followed by a safety and tightness test, and for a rented property in Hole House this feeds into the annual Landlord Gas Safety Certificate (CP12), keeping the tenancy compliant going forward.

Question 10

Do you disconnect old gas cookers as well as fit new ones?

Accepted Answer

Yes. We can safely disconnect and cap off an old gas cooker or hob as part of the same visit when fitting a replacement, or on its own if you are switching to electric. Everything is left tidy and properly made safe.

Safe Gas Cooker and Hob Installation in Hole House

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