Question 1

Do you fit smart thermostats or heating controls?

Accepted Answer

Yes. We fit and set up modern heating controls and smart thermostats compatible with your boiler, giving you better room-by-room control and scheduling. It is a straightforward upgrade that helps you manage comfort and running costs more precisely.

Question 2

What are TRVs and why would I want them?

Accepted Answer

Thermostatic radiator valves let you set an individual temperature for each radiator, so you are not heating rooms you rarely use to the same level as the rest of the house. They are a simple, low-cost way to improve comfort and control running costs.

Question 3

How often should I have my boiler serviced?

Accepted Answer

We strongly recommend having your boiler serviced annually by a Gas Safe registered engineer. Regular servicing ensures your boiler operates safely and efficiently, helps prevent unexpected breakdowns, keeps your manufacturer's warranty valid, and can extend the lifespan of your boiler by several years. An annual service typically takes around 30-45 minutes and includes safety checks, efficiency testing and a visual inspection of key components.

Question 4

How much can I save by upgrading to a new boiler?

Accepted Answer

Upgrading from an old, inefficient boiler to a modern A-rated condensing boiler can save you hundreds of pounds a year on your energy bills, depending on your current boiler's age and efficiency. We will give you an honest estimate of the likely savings for your specific property during a free survey, rather than a generic figure.

Question 5

What does a banging or kettling boiler noise mean?

Accepted Answer

Banging or kettling noises usually mean sludge or debris has built up around the heat exchanger or in the system, restricting flow. It is often resolved with a powerflush, though we always check the system first before recommending one.

Question 6

Do I always need a new boiler if some rooms stay cold?

Accepted Answer

No. Cold rooms and uneven radiators are often a central heating problem, not a boiler fault, and a powerflush, a new magnetic filter or some balancing is frequently a far cheaper fix. We always recommend the proportionate solution first.

Question 7

What does a magnetic filter do?

Accepted Answer

A magnetic filter sits on the pipework near your boiler and continuously traps metallic sludge and debris, protecting the boiler heat exchanger from damage. Most manufacturers now recommend or require one to keep the warranty valid, which makes it a cheap, worthwhile addition.

Question 8

Will a powerflush damage an older system?

Accepted Answer

A powerflush is a standard, well-established maintenance procedure, but on a very old or already fragile system there is a small risk of exposing existing weak points. We always assess your system first and are upfront if we think a gentler approach is more appropriate.

Question 9

Which boiler brands do you install and recommend?

Accepted Answer

As a Baxi Approved Installer, we specialise in Baxi boilers and can offer extended warranties of up to 10 years. Baxi produce highly reliable, energy-efficient boilers with excellent value for money. We can also install other leading brands such as Worcester Bosch and Vaillant if required, and will recommend the best boiler for your home based on your property size, hot water demands, and budget rather than pushing a single brand.

Question 10

Are you Gas Safe registered?

Accepted Answer

Yes. Spencer Jordan Plumbing and Heating is Gas Safe registered, Register No. 640113, which you can verify directly on the Gas Safe Register. We only carry out central heating and gas work within that registration.

Gas Safe Central Heating Services in Newton IN Bowland, Lancashire

Signs You Need Central Heating in Newton IN Bowland

How It Works

System check

Powerflush or filter fit

Balancing and TRVs

Test and handover

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