Question 1

My boiler pressure keeps dropping, what does that mean?

Accepted Answer

Dropping pressure usually points to a small leak in the system, a faulty pressure relief valve, or occasionally a failing expansion vessel. It is worth having this diagnosed by a Gas Safe registered engineer rather than repeatedly re-pressurising the system yourself.

Question 2

How often should I have my boiler serviced?

Accepted Answer

We strongly recommend having your boiler serviced annually by a Gas Safe registered engineer. Regular servicing ensures your boiler operates safely and efficiently, helps prevent unexpected breakdowns, keeps your manufacturer's warranty valid, and can extend the lifespan of your boiler by several years. An annual service typically takes around 30-45 minutes and includes safety checks, efficiency testing and a visual inspection of key components.

Question 3

How quickly can you attend an urgent boiler fault in Southfield?

Accepted Answer

We prioritise urgent boiler breakdowns in Southfield and aim to attend as quickly as our diary allows during working hours, Monday to Friday, 8:30am to 5:00pm. We always give you an honest timescale up front rather than an open ended promise.

Question 4

How much does a boiler service cost?

Accepted Answer

We give a clear, fixed price once we know your boiler make and model, confirmed before we attend, so there are no surprises. Call us on 07880 240138 with your make and model and we will give you an honest price over the phone.

Question 5

How often should I have my boiler serviced in Southfield?

Accepted Answer

Once a year. We strongly recommend an annual service by a Gas Safe registered engineer for any boiler in Southfield. Regular servicing keeps it safe and efficient, helps prevent breakdowns, keeps your manufacturer warranty valid, and can extend the boiler lifespan by several years.

Question 6

Do you carry common spare parts on your van?

Accepted Answer

Yes, for the brands we most frequently work with. That lets many repairs be completed in a single visit. For less common parts we order them promptly and keep you updated on the timescale so you are never left guessing.

Question 7

How long has Spencer Jordan Plumbing and Heating been serving Southfield?

Accepted Answer

Since 2014, so more than 10 years. We are based in Colne and have built up 18 genuine five star Google reviews serving Southfield and the surrounding area with boiler servicing and repair.

Question 8

What types of boiler can you install, combi, system, or conventional?

Accepted Answer

We install all three types: combi boilers (heating water on demand with no separate cylinder), system boilers (working with a hot water cylinder), and conventional heat-only boilers (working with a cylinder and cold water tank). We will recommend the right type for your property during a free survey.

Question 9

Are your Google reviews genuine?

Accepted Answer

Yes, we have 18 genuine five star Google reviews from real customers. You are welcome to read them before booking a boiler service or repair with us.

Question 10

Do you offer emergency call-outs?

Accepted Answer

We operate Monday to Friday, 8:30am to 5:00pm, and do not offer emergency call-outs or weekend work. We do prioritise urgent boiler breakdowns and aim to attend as quickly as possible during our working hours. For a true gas emergency (smell of gas or suspected leak), contact the National Gas Emergency Service on 0800 111 999 immediately.

Annual Boiler Servicing and Repair in Southfield, Lancashire

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