Question 1

How much can I save by upgrading to a new boiler?

Accepted Answer

Upgrading from an old, inefficient boiler to a modern A-rated condensing boiler can save you hundreds of pounds a year on your energy bills, depending on your current boiler's age and efficiency. We will give you an honest estimate of the likely savings for your specific property during a free survey, rather than a generic figure.

Question 2

Which boiler brands do you install and recommend?

Accepted Answer

As a Baxi Approved Installer, we specialise in Baxi boilers and can offer extended warranties of up to 10 years. Baxi produce highly reliable, energy-efficient boilers with excellent value for money. We can also install other leading brands such as Worcester Bosch and Vaillant if required, and will recommend the best boiler for your home based on your property size, hot water demands, and budget rather than pushing a single brand.

Question 3

What areas do you cover from Colne?

Accepted Answer

We are based in Colne (BB8) and cover Burnley and the Pendle area, plus surrounding towns and villages within around 10 miles, including Trawden, Barnoldswick, Nelson, Barrowford, Foulridge and Skipton. If you are not sure whether we cover your area, give us a call and we will let you know.

Question 4

How long has Spencer Jordan Plumbing and Heating been serving Rawtenstall?

Accepted Answer

Since 2014, so more than 10 years. We are based in Colne and have built up 18 genuine five star Google reviews serving Rawtenstall and the surrounding area with boiler servicing and repair.

Question 5

Do you carry common spare parts on your van?

Accepted Answer

Yes, for the brands we most frequently work with. That lets many repairs be completed in a single visit. For less common parts we order them promptly and keep you updated on the timescale so you are never left guessing.

Question 6

Is a boiler repair or a full replacement the better option for me?

Accepted Answer

It depends on the age of your boiler, the cost of the specific repair, and how often it has broken down before. We give an honest recommendation for your situation rather than defaulting to the more expensive option, and can quote for both so you decide.

Question 7

Will servicing my boiler reduce my energy bills?

Accepted Answer

A properly serviced boiler runs more efficiently than a neglected one, which can help keep running costs down over time, alongside protecting your safety and warranty. It is not a guaranteed bill reduction, but it is good, honest maintenance practice.

Question 8

How often should I have my boiler serviced in Rawtenstall?

Accepted Answer

Once a year. We strongly recommend an annual service by a Gas Safe registered engineer for any boiler in Rawtenstall. Regular servicing keeps it safe and efficient, helps prevent breakdowns, keeps your manufacturer warranty valid, and can extend the boiler lifespan by several years.

Question 9

What are your working hours for booking a boiler service in Rawtenstall?

Accepted Answer

Monday to Friday, 8:30am to 5:00pm. We do not offer emergency call-outs or weekend work, but urgent boiler breakdowns reported within those hours are prioritised.

Question 10

What types of boiler can you install, combi, system, or conventional?

Accepted Answer

We install all three types: combi boilers (heating water on demand with no separate cylinder), system boilers (working with a hot water cylinder), and conventional heat-only boilers (working with a cylinder and cold water tank). We will recommend the right type for your property during a free survey.

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