Question 1

Is Spencer Jordan Plumbing and Heating based near Green Haworth?

Accepted Answer

We are based in Colne and cover Green Haworth as part of our regular working area across Lancashire. There is no premium added to your fixed written quote for distance within our coverage area.

Question 2

Do you provide a written quote before starting any work in Green Haworth?

Accepted Answer

Always. After the free survey you receive a fixed written quote covering the boiler, parts, labour and certification for your Green Haworth property. Nothing is booked in until you have agreed the price in writing.

Question 3

Should I repair my old boiler or replace it?

Accepted Answer

It depends on the boiler age, the cost of the specific repair, and how often it has broken down before. We give an honest recommendation based on your situation rather than defaulting to the more expensive option, and can quote for both so you can decide.

Question 4

What areas do you cover from Colne?

Accepted Answer

We are based in Colne (BB8) and cover Burnley and the Pendle area, plus surrounding towns and villages within around 10 miles, including Trawden, Barnoldswick, Nelson, Barrowford, Foulridge and Skipton. If you are not sure whether we cover your area, give us a call and we will let you know.

Question 5

Do you offer free quotes and estimates?

Accepted Answer

Yes, we provide free, no-obligation surveys and fixed written quotes for boiler installations, central heating work, and most plumbing jobs, so you know the full cost before agreeing to any work.

Question 6

Do I need to replace my radiators when I install a new boiler?

Accepted Answer

Not necessarily. If your existing radiators and pipework are in good condition and correctly sized, they can often be reused with a new boiler. We assess this during your free survey and only recommend changes where they genuinely improve efficiency or comfort.

Question 7

Will a new boiler reduce my energy bills?

Accepted Answer

A modern A-rated boiler is significantly more efficient than an older G or E-rated unit and can meaningfully reduce heating costs, especially if your current boiler is over 15 years old. The exact saving depends on your system, insulation and usage, so we avoid quoting a guaranteed figure.

Question 8

What happens once the boiler is installed?

Accepted Answer

We fully test the system, register the installation with the manufacturer and Gas Safe, and talk you through your new boiler controls before we leave. You receive the relevant certification, and for landlords we can add a CP12 at the same time.

Question 9

Do you offer a warranty on new boiler installations?

Accepted Answer

Yes. Baxi installations can carry extended manufacturer warranties of up to 10 years when fitted by an Approved Installer such as ourselves, alongside our own workmanship. Exact warranty terms depend on the model and registration, which we confirm in writing at the time of installation.

Question 10

Are your prices fixed or do you charge by the hour?

Accepted Answer

Wherever possible we provide a fixed, written quote before work begins, covering installations, servicing and most plumbing jobs, so there are no surprises on the day. This is confirmed after a free survey or an honest phone conversation about the job.

Local Boiler Installation Covering Green Haworth, Lancashire

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Free survey

Fixed written quote

Installation

Handover and certification

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