Question 1

Should I repair my old boiler or replace it?

Accepted Answer

It depends on the boiler age, the cost of the specific repair, and how often it has broken down before. We give an honest recommendation based on your situation rather than defaulting to the more expensive option, and can quote for both so you can decide.

Question 2

Are your prices fixed or do you charge by the hour?

Accepted Answer

Wherever possible we provide a fixed, written quote before work begins, covering installations, servicing and most plumbing jobs, so there are no surprises on the day. This is confirmed after a free survey or an honest phone conversation about the job.

Question 3

What should I do if I smell gas in my home?

Accepted Answer

If you smell gas or suspect a leak, you should immediately open doors and windows to ventilate the area, turn off the gas supply at the meter (if safe to do so), avoid using any electrical switches, naked flames, or phones inside the property, leave the property, and call the National Gas Emergency Service on 0800 111 999 immediately. Once the emergency has been handled, contact us during working hours for any follow-up repair work.

Question 4

Is Spencer Jordan Plumbing and Heating based near Dunnyshop?

Accepted Answer

We are based in Colne and cover Dunnyshop as part of our regular working area across Lancashire. There is no premium added to your fixed written quote for distance within our coverage area.

Question 5

Do I need to replace my radiators when I install a new boiler?

Accepted Answer

Not necessarily. If your existing radiators and pipework are in good condition and correctly sized, they can often be reused with a new boiler. We assess this during your free survey and only recommend changes where they genuinely improve efficiency or comfort.

Question 6

Do you cover emergency or weekend boiler installations in Dunnyshop?

Accepted Answer

No. We work Monday to Friday, 8:30am to 5:00pm, and do not offer emergency call-outs or weekend work. Installations in Dunnyshop are booked for the next suitable weekday slot once your fixed written quote is agreed.

Question 7

Is a new boiler installation fixed price or charged by the hour?

Accepted Answer

Fixed price. After a free survey we provide a fixed written quote covering the boiler, parts, labour and certification, so you know the full cost before work begins. There are no hourly surprises added on the day.

Question 8

Which boiler brands do you install and recommend?

Accepted Answer

As a Baxi Approved Installer we specialise in Baxi boilers and can offer extended warranties. We also install other leading brands such as Worcester Bosch and Vaillant, and recommend the best fit for your property, hot water demand and budget rather than pushing one brand.

Question 9

How much can I save by upgrading to a new boiler?

Accepted Answer

Upgrading from an old, inefficient boiler to a modern A-rated condensing boiler can save you hundreds of pounds a year on your energy bills, depending on your current boiler's age and efficiency. We will give you an honest estimate of the likely savings for your specific property during a free survey, rather than a generic figure.

Question 10

How often should I have my boiler serviced?

Accepted Answer

We strongly recommend having your boiler serviced annually by a Gas Safe registered engineer. Regular servicing ensures your boiler operates safely and efficiently, helps prevent unexpected breakdowns, keeps your manufacturer's warranty valid, and can extend the lifespan of your boiler by several years. An annual service typically takes around 30-45 minutes and includes safety checks, efficiency testing and a visual inspection of key components.

Boiler Installation and Replacement in Dunnyshop

Signs You Need Boiler Installation in Dunnyshop

How It Works

Free survey

Fixed written quote

Installation

Handover and certification

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